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How to Explain Work History Gaps in the Interview

August 18, 2009 (1:00PM) by Julie O'Malley, CPRW

Nobody follows a seamless, unbroken career path. Just doesn't happen. Logically, it follows that everyone will eventually have an employment gap to explain at a job interview. And there's a simple, three-step method to explain this to your potential employer: acknowledge, reassure, and redirect.

Here's how it works:

  1. ACKNOWLEDGE
    Describe the situation very briefly and factually, and acknowledge that it is a valid concern. Keep your emotions out of it. Don't be detailed, defensive, or apologetic. Just stick to the facts.

    Example:
    Between 1999 and 2003, I was _____.  I can understand that the situation might concern you, Mr. Smith.
     
  2. REASSURE
    Explain what steps you took to resolve the problem that caused the gap. The employer's main concern is that you will turn out to be a bad hire, so reassure them that there is no risk of similar problems in the future.

    Example:
    During that time, I am proud to say that I ____. In retrospect, it was an extraordinary experience that taught me many positive lessons. And now, with that chapter closed, I'm ready to take on my next challenge.

     
  3. REDIRECT
    Finish your explanation with a question about the job, or a statement about your more recent accomplishments to steer the conversation back to your positive qualifications for the job at hand.

    Example:
    My ____ experience seems like excellent preparation for the challenges of this position. What are the most important goals you'd like the person who fills this role to accomplish in the first three to six months?

This method is useful whether your issue is a voluntary or involuntary employment gap, a past medical crisis, a criminal record, or anything in between. Basically, any sort of potentially negative news can be addressed in this manner. And remember, you're not alone. No matter what caused that gap in your resume, lots of other people have been in the same situation and gone back to gainful employment. You will, too.

Have you ever convinced an employer to look beyond a gap in your employment history and landed the job? Tell us about your experience.

RELATED LINKS
So, about This Gap in Your Resume …
Writing a Resume When You Haven't Worked for Years
Has Caring for a Loved One Left a Gap in Your Resume?
Job Searching with an Imperfect Past or Criminal Record

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Comments (5)

What can you say if you just couldn't find work for a long period of time?

I understand you can use this if you had done some volunteer work or were taking care of family during the gap, but it doesn't seem to work with unemployment.

Posted by: Jimmie | August 18, 2009 at 2:31 PM | Quote This Comment
I was wondering what if you stayed with your job for more than 10 years. Your ready to move on to a new job, but you know your previous employer wont put in a good word for you.

Posted by: Linda | August 18, 2009 at 7:33 PM | Quote This Comment
Linda, the fact that you were employed for 10 years at the same company is proof of your value to the firm. You could also provide copies of previous performance reviews in place of a voice reference. In doing so you could explain that your previous employer is unlikely to provide a reference because they don't like it when anyone leaves the firm.

Also try to use a reference from someone who left the firm who may have been your peer.

Posted by: Michael Neece | August 20, 2009 at 8:54 PM | Quote This Comment
I was only unemployed for nine months what kind of explanation should I use for doing odd jobs and a lot of work around the house plus some babysitting.

Posted by: terry myers | September 04, 2009 at 1:30 PM | Quote This Comment
@Terry and (belatedly) @Jimmie

Just answer truthfully. The Acknowledge-Reassure-Redirect method can be adapted for any scenario. Let's say the interviewers asks what you were doing between, say May 2006 and July 2007.

You might say something like:

"Yes that was a bit of a gap, wasn't it? When I was let go from XYC Company, I wanted to make sure my next position would be a better fit. I also took the opportunity to [fill in the blank.... spend time with family/ renovate my house/ finish some projects around the house / work with friends on odd jobs, etc.] I did a lot of thinking, evaluated my options, and realized this was the right direction for me. My job search led me here, and I'm very excited about this opportunity. Can you tell me more about the ___ aspects of the job?"

Hope that helps! Julie

Posted by: Julie O'Malley | September 04, 2009 at 2:04 PM | Quote This Comment

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