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Writing a Resume When You Haven't Worked for Years

December 17, 2008 (10:00AM) by Julie O'Malley, CPRW

Writing a ResumeWe received a blog comment recently from a woman who had left the workforce 18 years ago to raise her children. Now she's looking to return to work, and wondering, "What do I say on my resume, and where do I start?"

Since there are lots of people in this boat, I thought I'd answer this reader's question, and offer some tips for anyone who's looking to make the leap back into (paid) work after a long time away.

Our reader summarized her former work experience like this: 5 years as a secretary at one company; 8 years of general clerical experience at three previous employers (including 4 years in the U.S. Army); and part-time employment on and off in retail, because the hours were flexible. She's been brushing up on her word processing and office skills, is willing to learn or be trained in new requirements, and is seeking a regular office job.

How to Start the Resume

Making some educated assumptions about the skills one uses while raising children and running a household, and combining those with her actual work history, I might start the resume something like this:

SUMMARY OF QUALIFICATIONS

  • Administrative support professional with a total of 13 years' professional experience, including 4 years as a clerk in the U.S. Army
  • Strong computer and office management skills
  • Excellent time manager with extensive experience coordinating schedules, maintaining calendars, arranging transportation, and making travel arrangements
  • Strengths include budgeting, managing accounts payable and receivable, maintaining supplies, and arranging repairs to equipment or facilities
  • Outstanding interpersonal skills and commitment to customer service

From there, I'd follow a typical resume template, presenting experience, education, etc. If there is relevant volunteer experience, that should be included, too. (Note: Some career advisors recommend using a functional resume format if you've been out for a long time, but most recruiters don't like them, and aren't fooled by the lack of dates.)

How to Start the Cover Letter

While the Summary of Qualifications above is all true, it could be a bit misleading since it doesn't mention that the 13 years of experience is from a long time ago. That's where the cover letter comes in.

I would explain the situation in the cover letter, briefly, honestly, and in positive terms. Here's a sample cover letter opening:

Dear Ms. So&So,

With more than 13 years' professional clerical experience, I believe I have the right combination of skills, personality, and work ethic to be a very effective contributor in the Assistant Office Manager role. I would appreciate the chance to meet with you to discuss this opportunity.

For many years, I have been channeling my administrative support skills into raising, educating, transporting, and managing the busy schedules of three children, the youngest of whom just entered college. I am now looking forward to returning to an office setting where I can transfer my skillset back into the professional arena.

Conclude the cover letter with any other details that support your ability to meet the employer's needs.

Don't Limit Your Options

One other tip for returning workers is to not restrict yourself to the same field or industry you used to work in. For instance, our reader wants an office position. She should consider every type of business — huge corporation, small-town accounting office, downtown hotel, non-profit foundation, school, hospital, insurance company, dental practice, factory ... and the list goes on.

And don't forget about staffing agencies. ("Temp" work was my secret weapon for re-entering the workplace after 10 years at home.) They might even be able to help you sharpen your skills and get your feet wet with various types of short-term office jobs.

The days of straight and narrow career paths are long gone. Workers leave their jobs for lots of reasons, stay away for months, years, or decades, then get back in. Stay positive, stay flexible, and think creatively about where your skills can help a business succeed, and your transition should be (relatively) painless.

Any other hints or questions about returning to work after a long absence? Leave us a comment!

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Comments (97)

This is a great blog with very good information. I have followed your advise and and have put your opinons to good use. It assisted with updating both my cover letter and resume. I feel confident that I will hear back from potiential employers.

Posted by: L G | December 18, 2008 at 10:40 AM | Quote This Comment

@ LG

Thanks so much for the kind words. It's very gratifying to hear that our information is helping people. (That's the whole point, after all.)

Much luck in your job search!

~ Julie

Posted by: Julie O'Malley | December 18, 2008 at 10:50 AM | Quote This Comment

Thank you Julie for answering my post. You've given me many ideas and suggestions to work with in preparing my resume after 18-years.

Should I also explain the dilemma about my references? All the Companies that I did clerical work for (excluding the Army) are now out-of-business or should I wait until they inquire. I'm afraid of looking like I fabricated my work experience.

Also, I failed to mention that the past two years I have been self-employed part-time as an independent contractor for Professional Mystery Shopping Companies. It includes much scheduling, time management, narrative writings, data input, deadlines, and communication skills along with actually performing the mystery shop. I kept track of my payables, receivables, expenses, and SE taxes.

Would I lead off my work experience with the self-employment, since it is the most recent.

My biggest hurdle, I feel, is self-confidence and believing a potential employer would find my skills useful.

I would love to hear from others that have been successful at finding employment after such a long absence from the regular work force.

Thanks again for your help.

DMay

Posted by: DMay | December 18, 2008 at 5:38 PM | Quote This Comment

@DMay

You're welcome! As for the references, I wouldn't even worry about that. If possible, ask your current contact from the mystery shopping if s/he will serve as a reference. It would be surprising if any of your former employers were still around after 18 years.

Yes, you should put the Mystery Shopping first in the experience section, and you can also put any volunteer work in if it was relevant to the kind of job you're going for.

If you click on my name in the author listing (left margin), you'll see a list of all my blog posts. There's one about references, one about volunteer work, and one about "the one thing you need to return to work" -- which as you already know, is self-confidence!

You seem like a very motivated and eager job candidate, and that's so very appealing to employers. Chin up! :)

-Julie

Posted by: Julie O'Malley | December 19, 2008 at 10:09 AM | Quote This Comment

thanks... it help me a lot!

Posted by: pongo blog | December 20, 2008 at 8:39 PM | Quote This Comment

Hey Julie,

I've gleaned through yours and other blogs on this site and have found them very useful. I am a writer looking to expand upon my expertise. Without ever having realized it, I have been editing and writing all of my family's and friends' (and their friends') resumes (among other things). I do not have any formal training in editing and proofreading or resume writing. I have a Bachelor's in anthropology and just a love of writing. My explorations have found the CPRW test, at a hefty cost, along with the guide book you get with it. What else would you recommend to help study for and benefit a career in resume writing? As well, what about editing? I have tried getting in at my local newspaper, who is not hiring right now, but what could I give them as experience if I have no 'official' experience other than the work I have done for students and the like?

I know it is a lot to ask for such advice, but I need it. I have looked online for degrees and such and have found nothing. Going to school locally is not feasible as my husband is military and we are constantly moving. Any advice you can give would be tremendous.

Thank you, Jessi-Lyn

Posted by: Jessi-Lyn | December 24, 2008 at 1:59 PM | Quote This Comment

Very great article and helpful for the person who has not worked for long years.

Posted by: Advisor Resume | January 09, 2009 at 8:07 AM | Quote This Comment

What if the reason for a gap is not so "nice". My mom had a surgery, was in too much pain to work and quit. She then suffered and dealt with pain and depression and has not had a job for a number of years. Now she is back on her feet and doing well, but we are struggling with how to do her resume.

Any help is appreciated.

Posted by: lilfordwmn | January 19, 2009 at 11:40 PM | Quote This Comment

@lilfordwmn

First, keep in mind that your medical history is private, and there is no need to disclose details about past medical conditions to a future employer. In fact, it would be unwise to do so. In your cover letter, allude to the break, but don't explain its nature (yet).

For instance, you could replace the 2nd paragraph in the example above with something like:

"After an X-year break from the workforce, I am pleased to be returning to the professional arena, and I am confident that my X and Y skills can contribute to your business success." Emphasize your past work experience, and don't forget volunteer work (unpaid work is just as valid as paid, if it is relevant to your desired position).

In an interview, they will probably ask about the gap. Practice a brief, factual statement such as:

"I had surgery in 2002 that required considerable rehabilitation time, so that was my focus for awhile, and then I took the opportunity to [travel? spend time with family? volunteer? pursue my passion for ___? ]. Now I'm very excited to get back to ____, and my skills seem to fit your needs nicely. What do you think is the most important quality to be successful in this position?"

The key here is to be brief and factual -- not emotional, not detailed -- and then to change the subject by asking a question at the end.

Don't give the exact nature of the surgery, or mention the subsequent depression, etc. That's none of their business! Maintaining your privacy is not the same as lying.

Good luck!

- Julie

Posted by: Julie O'Malley | January 20, 2009 at 12:28 PM | Quote This Comment

I find myself in the same situation; having not worked in at least 10 years and looking to find a way back in. Thank you for offering your tips and advice.

Posted by: LC | April 22, 2009 at 7:54 AM | Quote This Comment

Volunteer work or continuing education will always be a good idea to fill in years of employment gaps.

But if you didn't have either, just be honest with your experience instead of what other job seekers extending employment dates just to cover the gaps.

Posted by: Resume Builder | Blogger | May 18, 2009 at 8:17 AM | Quote This Comment

"@lilfordwmn

First, keep in mind that your medical history is private, and there is no need to disclose details about past medical conditions to a future employer. In fact, it would be unwise to do so. In your cover letter, allude to the break, but don't explain its nature (yet).

For instance, you could replace the 2nd paragraph in the example above with something like:

"After an X-year break from the workforce, I am pleased to be returning to the professional arena, and I am confident that my X and Y skills can contribute to your business success." Emphasize your past work experience, and don't forget volunteer work (unpaid work is just as valid as paid, if it is relevant to your desired position).

In an interview, they will probably ask about the gap. Practice a brief, factual statement such as:

"I had surgery in 2002 that required considerable rehabilitation time, so that was my focus for awhile, and then I took the opportunity to [travel? spend time with family? volunteer? pursue my passion for ___? ]. Now I'm very excited to get back to ____, and my skills seem to fit your needs nicely. What do you think is the most important quality to be successful in this position?"

The key here is to be brief and factual -- not emotional, not detailed -- and then to change the subject by asking a question at the end.

Don't give the exact nature of the surgery, or mention the subsequent depression, etc. That's none of their business! Maintaining your privacy is not the same as lying.

Good luck!

- Julie"


These words of wisdom are excellent. I have been out of the workforce for over 10 years and graduated from college in 2006. I am ready to return to the workforce and attend law school. Keep up the good work.

Posted by: Lesa Alexander | July 10, 2009 at 9:27 AM | Quote This Comment

I am also returning to work after 7 years off with my children. I am having trouble updating my resume.

I have volunteer information to enter, such as booster club officer. I held fundraising office for 1 year and treasurer for 2 years. Obviously this is my most recent "work" experience, other than running a 5 person household. My question is where do I put this information...before my actual work history or before? I am scared if it is put after that an employer won't get past - you haven't worked in 7 years - not interested!

Any help will be greatly appreciated!

Posted by: Leah | July 15, 2009 at 11:45 PM | Quote This Comment

@Leah

You can put the volunteer jobs in your Experience section, just as if they were paid jobs. The presence or absence of a paycheck doesn't change the skills you acquired.

You can get some more ideas by looking in our blog archives for a post called: "You Can (and Should) Put Volunteer Work on a Resume."

Also? Don't sabotage yourself with confidence-crushing thoughts like "...you haven't worked in 7 years - not interested! " I've been there, and I know how easy it is to think that way, but you have to fight those thoughts. Most employers want someone who is enthusiastic and capable of learning. They can teach the right person how to do things, but they can't teach a positive, confident attitude.

Go get 'em! ~Julie

Posted by: Julie O'Malley | July 16, 2009 at 10:14 AM | Quote This Comment

I worked as a legal secretary at three law firms 18 years ago. Since then I have worked in the restaurant industry. My restaurant experience is impressive, but I desire to return as a legal secretary. How do I word a resume that gets me an interview?

Posted by: Margaret | August 16, 2009 at 2:46 AM | Quote This Comment

HOw would i word a cover letter that...

I havent worked in 12 yrs and have worked in facortys as assembly total 7 yrs and voluntereed in a nursing home 1 yr and also worked at a in home day care froe elderly 2 yrs and returning to work but wanting to do data entry as a receptionist thank you.

Posted by: Sherrie | September 13, 2009 at 3:09 PM | Quote This Comment

@Margaret and @Sherrie

Since you're both looking to change fields, you should include an Objective on your resume. (Changing careers is one of the few times I recommend an Objective statement.) The idea is to confidently explain how you are qualified for the desired roles by explaining your transferable skills.

Here are a couple of samples, based on the little I know about you. Use these as guides, but edit them to make them your own. In addition, use a similar method to further explain your transferable skills in the cover letter:

Margaret: OBJECTIVE: To provide administrative support in a law firm that can benefit from my X years of direct experience as a legal secretary, as well as the ____ skills developed during a long career the restaurant industry. [Fill in the blank with skills that are beneficial to a law firm, such as organization, discretion, attention to detail, recordkeeping, scheduling, or whatever matches the jobs you're applying for.]

Sherrie: OBJECTIVE: To secure a challenging position as a receptionist and data entry clerk, applying the computer proficiency, customer service skills, attention to detail, and interpersonal talents acquired through 7 years of professional and volunteer roles in factory assembly work and caregiving roles with the elderly.

Hope that helps!

~Julie

Posted by: Julie O'Malley | September 14, 2009 at 10:29 AM | Quote This Comment

julie i am a type of person who loves to work and eager to lean. but the problems i have is to intake anythink thats give to me. its like i know what iam supose to do but it dosnt help when youre going on a interview. its makes upset when i know i have a interview and i know i am going to mess up.can you help connie

Posted by: consuelo corgan | October 28, 2009 at 9:53 PM | Quote This Comment

@Consuelo Corgan

Thanks for commenting, Connie. First of all, try to relax a bit and remember that we're all human. Hiring managers don't expect you to be perfect.

My advice would be to write things down so you don't forget them, and to be very open and honest. It's OK to tell your interviewer you're nervous, and might need to glance at your notes to refresh your memory on questions you want to ask, etc.

I also recommend that you read this Learning Center article titled "Step-by-Step Job Interview Preparation."

http://www.pongoresume.com/articles/49/job-interview-preparation.cfm

It will help build your confidence if you know you've taken all the necessary steps before, during, and after your interview.

Best of luck,

Julie

Posted by: Julie O'Malley, CPRW | October 29, 2009 at 10:54 AM | Quote This Comment

I graduated college with an accounting degree about 10 years ago. I never got my foot fully in the door. I had one job, and several for legitimate but small companies owned by my family. I have recently been a nanny but also for my sister. So to sum it up almost all of my limited experience has been with family and the most recent has nothing to do with accounting. Any help would be appreciated.

Posted by: Dana Steiner | October 29, 2009 at 9:33 PM | Quote This Comment

Hi Julie,

I have over 20yrs exp in cust serv, 10yrs in training/development and 12yrs exp as a project program analyst with a major telecommunications company. I also have 3 years experience as a copywriter in a variety of genres. I have chosen to switch careers altogether and want to go in the legal field, as a writer and/or use my cust serv and training/development exp. However, I have no legal experience, nor have taken legal courses. How can I use the experience I currently have and obtain a legal position? Should I put on the resume the objective and my summary of qualifications. What positions would I even qualify for in the legal field with the background I currently have?

Posted by: Vanessa | November 02, 2009 at 12:24 AM | Quote This Comment

I am sixty five years of age. I haven't been employed for over eight years. I know the law and most companies say they don't discriminate against age, but, that is crap. They do discriminate, they just get around this by other means. This law isn't worth the paper it is printed on.

Posted by: Edward S Bumgarner | February 08, 2010 at 5:31 PM | Quote This Comment

What about a man? I just have to lie and hope it flies. That's not easy with background checks nowadays. I can't help that there's been NO jobs in a LONG time. Still, no employer wants to hear that. I've been around a long time. Skilled trades and a clean driver's license mean nothing now. I'd be better off being a non-English speaking illegal. There's plenty of them working in my little town. That's what's killing the homeboys in my opiniion.

Posted by: Jim F. | February 11, 2010 at 2:52 PM | Quote This Comment

Hello, I came across your post after an internet search, and was hoping that perhaps you may help me in finding the best solution for handling a 2 year employment gap in my resume. After taking care of my father for 2 years he passed away from cancer. Should I include this in my resume or cover letter and if so how would I include this in a cover letter?

Posted by: Sophia | February 26, 2010 at 5:05 PM | Quote This Comment

My question involves returning to the workforce after 3 yrs. I am a RN with 18 yrs of experience. From 2000-05,I was off work due to a work injury that developed into a more serious problem that left me with physical restrictions for jobs, like lifting wt limits, stooping etc....I used to do floor nursing but can no longer return to that. After the five yrs off, i returned to the same employer to a job in a research department. I was employed for two yrs there, then developed a medical condition that made it impossible to work for two and half yrs. After 12 months of being off, my job was eliminated. I am now healthy and ready to renenter the workforce and would love to return to my old company but in a different area (human resources _RN Recruiter) If the two illnesses hadn't happenen, I would still be working for the company. How do I write my cover letter and resume so it doesn't come across as I am always off for medical reasons? I have many yrs of experience with nursing, precepting new nurses, being charge nurse and dependable and comitted to the job.

Posted by: Alicia | August 02, 2010 at 2:06 PM | Quote This Comment

I just want to say thanks for the blog. I found it very helpful in how to word the gap years in a cover letter...or at least how to spin it off in a positive way. I am no longer feel ashamed to have stayed home to be a full time mother for the past 6 years... I can now look forward to seeing the results of my efforts in seeking employment. Please keep up the great job your doing in helping others. cheers

Posted by: Denice | August 09, 2010 at 9:35 AM | Quote This Comment

Hey folks, sorry for the lack of responses on the earlier comments! Not sure how I managed to miss these, but I hope a response now falls under the “better late than never” category! -- Julie O’Malley

@Dana

The fact that your jobs were with family doesn’t make them any less legitimate, and small businesses often give you broader experience than larger ones. When you find a job posting you want to apply to, take note of the key skills and qualifications they list in the ad, and tailor your resume to match those. You have the education and the skills and experience – it doesn’t matter if it was a relative or a stranger signing your paychecks.

@Vanessa

I think you need to do some research to find out what credentials are essential for a legal job, and then take steps to acquire them. One way to learn what you need to know is to contact a company that has openings for the kinds jobs you’re seeking, and ask for an “informational interview” to learn more about the field. Theres’ an article in our Learning Center about Informational Interviews: http://www.pongoresume.com/articleTopics/29/interviews.cfm

@Edward

You’re right that age discrimination is alive and well, but it is by no means universal. In fact , several job boards cater to older workers – Google the term “jobs for seniors” and you’ll find some options.

@Jim F.

Often, your best bet for finding work after a long absence is through friends. All it takes is one job to break the long string of unemployment. Even if it’s not your ideal long-term job, it could be a stepping stone.

@Sophia

I wrote a blog post about this very topic that I think will help you. It’s called Has Caring for a Loved One Left a Gap in Your Resume? Here’s the URL: http://www.pongoresume.com/blogPosts/291/has-caring-for-a-loved-one-left-a-gap-in-your-resume-.cfm

@Alicia

I think you can probably earn interviews based on your resume, which should simply list your skills and experience in a traditional format, The key is to have solid answers prepared for your interviews, when employers will surely ask you about the gaps. Since you are in the health care field, you can be very matter of fact about your past illnesses, and your interviewers should be able to understand from the nature of your illnesses that they are no longer an issue. Here’s a blog post that should help: How to Explain Work History Gaps in the Interview -- http://www.pongoresume.com/blogPosts/372/how-to-explain-work-history-gaps-in-the-interview.cfm

@Denice Thank you!!! What a nice comment to receive on a Monday morning. You made my day!

Posted by: Julie O'Malley | August 09, 2010 at 10:25 AM | Quote This Comment

This post is helpful, but I have my own question in close relation to this post. I am in the same situation but I have been out of work for 3 years going on 4. I have two elementary school children and need to get back out to work. I am pretty much starting from scratch. I am entering a new career field where my only experience is in my personal life (caring for my children, family and friends). I just received my AA in health care administration/Pharmacy practice. I am now working on my Bachelors in Health Administration/Health management. I am leaning towards Occupational therapy after my bachelors. Well I began working on my resume, going over my summary of qualifications and realized that they fit my personality and learning style assessment I conducted. However, I am puzzled how to incorporate those qualities into a professional resume'? My experience is more in customer service 13 years combined from various companies. I have administrative skills from each of the same companies. I am a full-time student and parent of two. Can you advise?

Posted by: Simone | September 03, 2010 at 9:46 AM | Quote This Comment

Julie, I have recently started looking for a job after 3 years of taking a break. I think after reading various items under the pongoresume.com web site, I have done just about everything incorrectly.

Since I've just started, I was smart enough to stop and came upon this web site. Within the last hour, I have gained so much knowledge and help, it's unbelievable.

I will be referring to your site daily and just wanted to thank you for actually being a source an individual can go to and actually depend on. Thanks again!

Patty

Posted by: Patricia | October 21, 2010 at 12:29 PM | Quote This Comment

Just reading the comments and replies, I already feel better. I am student and I hvnt done any project work since 2 years and I am expecting my Masters Degree in about 6 months.

I am not sure how do I proceed to explaining my situation. I was going to leave the course, but then things changed and I am NOW* thinking of finishing it.

How bad would my resume look bcoz of 2 years- no work gap?

thanks already!

Mike

Posted by: Mike | January 06, 2011 at 11:08 AM | Quote This Comment

"Just reading the comments and replies, I already feel better. I am student and I hvnt done any project work since 2 years and I am expecting my Masters Degree in about 6 months.

I am not sure how do I proceed to explaining my situation. I was going to leave the course, but then things changed and I am NOW* thinking of finishing it.

How bad would my resume look bcoz of 2 years- no work gap?

thanks already!

Mike"


@Mike

If I understand your question correctly, you're asking whether the 2 year gap in employment, during which you've been pursuing your master's degree, will look bad on your resume.

I think it will be fine, as long as prospective employers can clearly see that your time off was for education. In fact, if your master's is relevant to the types of jobs you'll be applying for, it should be a plus. A combination of work experience and advanced education in your field should be an attractive combination for employers.

In your Summary of Qualifications, you should describe yourself as a Master's-level X with Y years of professional experience [where X is your profession and Y is the number of years of related experience].

Good luck to you!

Julie

Posted by: Julie O'Malley | January 06, 2011 at 12:00 PM | Quote This Comment

Dear Julie,

PLEASE HELP ME!!!

I am a single mother of a 7 year old boy who has been the focal point of my life since he was born. His father and myself were never married however we lived in a domestic household for 6 years and it ended back in June 2007. Prior to that I was an administrative assistant for various companies during the years we were together but after facing a devastating break up I fell into depression and quit my job. My sons father was the primary income provider and my income was not necessary so after the turn of events I then decided to make a change. I went to cosmetology school full time and went back to waitressing part time which led to bar-tending. After six months of cosmo school I decided it wasn't something I enjoyed so I dropped out and since bar-tending was going great I decided to continue on with that, until now. I recently filed for child support which led me into a custody battle and unfortunately I can't work in that field anymore so its back to corporate america and I don't have the faintest idea where to begin. I have my old resume but it doesn't show any administrative employment after 2006. I have worked since then as a bartender but administration jobs are already so hard to acquire so I'm sure that listing my bar-tending experience would not benefit me at all. Can you please tell me what advice you might have because if I don't find a job soon then I could loose the only thing I have left in this world?...

Sincerely,

Lea

Posted by: Lea Harper | February 03, 2011 at 1:56 AM | Quote This Comment

Julie,

Your advice is great for those with reasons for being unemployed for a long time, but what about for those looking? I have been putting my resume out for two years now, but with the exception of a handful of temp jobs and a couple of interviews, nothing has come up. I am starting to think I will never work again! Please help me! Thanks

Posted by: Tess | February 18, 2011 at 9:26 AM | Quote This Comment

"Julie,

Your advice is great for those with reasons for being unemployed for a long time, but what about for those looking? I have been putting my resume out for two years now, but with the exception of a handful of temp jobs and a couple of interviews, nothing has come up. I am starting to think I will never work again! Please help me! Thanks"


@Tess Let me start with the standard questions:

1. Are you customizing your resume to match each job’s specific requirements, and not just sending a generic resume? 2. Is your resume an obituary for all you old job duties, instead of a marketing document that sells the value you can offer the employer’s business?

3. Are you including a well-written and personalized cover letter with each resume?

4. Are you 100% certain there are no typos or grammatical errors in the documents you’ve been sending? As for how to address the fact that you’ve been unemployed for quite awhile, first, don’t think you’re alone. The "average" job search lasts around 34 weeks these days. That’s average, which means it lasts longer than that for plenty of people.

Check out the post called “How to Explain Work History Gaps in the Interview” -- If you copy that title (or even just part of it) into the SEARCH box in the left margin of this blog, you’ll find the post, which gives you a three-step strategy for explaining your situation (whatever it may be).

You will work again, Tess. Of course you will! But for now, just make sure you’re doing everything you can to stand out from the crowd. Most people DON’T go the extra mile, so if you’re the one who does, you’ll boost your chances for sure!

Good luck!!!!!

--Julie

Posted by: Julie O'Malley | February 28, 2011 at 5:13 PM | Quote This Comment

Dear Julie,

I have read through some of your posts and comments and find your advice encouraging and positive. I am responsible for developing a vocational program for women who are homeless. The stories I encounter are both surprising and saddening. Right now I am trying to help a woman who has two bachelor degrees (BS,Educational Ministry and BA, Education), completed in the late 80s. She recently left an abusive marriage of 20 years, and her confidence has been stripped away. She has held various jobs that don't account for her education (setting up displays for $5/job), but has also demonstrated leadership skills in a director position. She is currently using government resources to provide job training and re-entry, but I'm wondering if that is necessary. She's a bright woman who needs some confidence-boosters but who would like to work as a teacher's assistant or doing floral or food design. She has a resume, and I will borrow bits of your cover letter examples :). Do you have any suggestions about how she (we) might approach introducing her back to the work force?

Thanks much, LA

Posted by: LA | March 05, 2011 at 9:41 PM | Quote This Comment

@LA

First, let me thank you for doing such wonderful work to help others.

Now, to answer your question, I can tell you what I have found to be true. The process of reinventing yourself after a major life change needs to start with baby steps. Success breeds confidence. But when your confidence is shot, you don’t believe you can be successful at big things, so you have to start with small things.

The woman you’re working with is probably not ready for a role that requires her extensive education and leadership skills, simply because she feels unworthy and incompetent right now.

So, she should try to find something that she will enjoy, be good at, and be successful easily. It might even be in a volunteer role, while she works at something else to keep food on the table.

As she gets re-involved in the world, the small successes will pile up, she’ll meet more people who give her positive feedback, she’ll begin to realize how much she has to offer. Right now, it sounds like it’s more important to find an opportunity with supportive and encouraging people than to try and take full advantage of her education and leadership skills. It might take three months or it might take a year or more, but she’ll get there.

I hope that helps.

Keep us posted!

Julie

Posted by: Julie O'Malley | March 06, 2011 at 1:29 PM | Quote This Comment

Thanks for your advice, Julie. I think that you are right - that it will take baby steps - and I like your idea of volunteering. It's sometimes hard to understand that it will take a little while for others to realize their potential when I can see it clear as day. I'll keep you posted, and will be directing some of the women to your website as a resource.

Thanks so much! LA

Posted by: LA | March 06, 2011 at 9:31 PM | Quote This Comment

"Thanks for your advice, Julie. I think that you are right - that it will take baby steps - and I like your idea of volunteering. It's sometimes hard to understand that it will take a little while for others to realize their potential when I can see it clear as day. I'll keep you posted, and will be directing some of the women to your website as a resource.

Thanks so much! LA"


I know what you mean, LA, it's tough when you know someone is capable but they don't believe it themselves. The women you work with are very fortunate to have an advocate like you!

Thank you so much for your referrals. That means a lot. And... that's why we're here!

Best of luck!!

Julie

Posted by: Julie O'Malley | March 07, 2011 at 9:47 AM | Quote This Comment

Thank Julie for the good work. I was in desperation then i came across your blog that cheers me up.

I had a degree in Finance but then work in Competitive Intelligence Field for insurance companies (marketing research type job) for about 3 years, left to Paris for 9 years to own a French restaurant. Sold it to come back to take care of my elderly mom. Between those 9 years i had 2 contracting jobs in marketing research in US for only 1 month each.

My dream is to get a job in Human Resources Training or CIA job, but i have no experience other than being a Competitive Intelligence Professional for 3 years and restaurant owner for 9 years. Also being away from US for 9 years, i have no references.

I'm also desperate to get a job for financial reason. I would appreciate your advice very much. Alex

Posted by: Alex | March 15, 2011 at 4:23 PM | Quote This Comment

Thank Julie for the good work. I was in desperation then i came across your blog that cheers me up.

I had a degree in Finance but then work in Competitive Intelligence Field for insurance companies (marketing research type job) for about 3 years, left to Paris for 9 years to own a French restaurant. Sold it to come back to take care of my elderly mom. Between those 9 years i had 2 contracting jobs in marketing research in US for only 1 month each.

My dream is to get a job in Human Resources Training or CIA job, but i have no experience other than being a Competitive Intelligence Professional for 3 years and restaurant owner for 9 years. Also being away from US for 9 years, i have no references.

I'm also desperate to get a job for financial reason. I would appreciate your advice very much. Alex

Posted by: Alex | March 16, 2011 at 1:36 PM | Quote This Comment

"Dear Julie,

PLEASE HELP ME!!!

I am a single mother of a 7 year old boy who has been the focal point of my life since he was born. His father and myself were never married however we lived in a domestic household for 6 years and it ended back in June 2007. Prior to that I was an administrative assistant for various companies during the years we were together but after facing a devastating break up I fell into depression and quit my job. My sons father was the primary income provider and my income was not necessary so after the turn of events I then decided to make a change. I went to cosmetology school full time and went back to waitressing part time which led to bar-tending. After six months of cosmo school I decided it wasn't something I enjoyed so I dropped out and since bar-tending was going great I decided to continue on with that, until now. I recently filed for child support which led me into a custody battle and unfortunately I can't work in that field anymore so its back to corporate america and I don't have the faintest idea where to begin. I have my old resume but it doesn't show any administrative employment after 2006. I have worked since then as a bartender but administration jobs are already so hard to acquire so I'm sure that listing my bar-tending experience would not benefit me at all. Can you please tell me what advice you might have because if I don't find a job soon then I could loose the only thing I have left in this world?...

Sincerely,

Lea"


Did you answer this poor woman. She sounds like she could really use a hand...

Posted by: lynn roberts | March 28, 2011 at 1:27 AM | Quote This Comment

Hey Lynn, thanks for catching that! It's a delicate situation, so we'll take another look at it and post a reply as soon as we figure out the best recommended course of action.

Posted by: Team Pongo | March 28, 2011 at 1:14 PM | Quote This Comment

Hi - my situation is difficult in that I have had some terrific administravite assistant positions (primarily in higher educations) but I had to leave these positions due to my husband's career. I am 57 years old with gaps in my employment, due to our many moves, and most of these positions have been of short duration. (my husband duoes start ups for non-profits) I feel so sad for having to leave such great positions.

Well, we have finally settled and I would like to work at a college, but my resume has not had any "hits." What should I say in my cover letter to get back into the environment I love?

Thanks for helping so many people...you are an earth angel.

Posted by: Lynn | April 02, 2011 at 8:48 PM | Quote This Comment

Hey Lynn, this is a common situation so don't panic because EVERYONE has a resume gap at some point. In your case the potential employer's main concern is going to be the duration of your experiences "How do I know this candidate will not leave in a few months" Give them confidence by showing that you were productive during your downtime, learned new skills, and that your situation has changed and are now 100% settled and ready to go!

Posted by: Dallas Mall | April 04, 2011 at 10:49 AM | Quote This Comment

I am also in my late 50's and have been out of the workforce for 6 years . I worked for a police service for over eleven years and had worked my way up to an administrator position. When my husband received a promotion and a transfer I gave up my job to move to the UK. We are now seperated and I have returned home and need to get back to work. I have applied for several positions but I have not heard back from any of them. I did have one interview through an agency but I did terribly on the computer test so now I am working on upgrading my skills. My self confidence is very low as I think the age factor is an issue, so any tips or advice would be greatly appreciated.

Posted by: Sheila Sutherland | April 21, 2011 at 4:17 PM | Quote This Comment

Hi Sheila!

We have a couple of really great blog posts that address creating a resume when you have been out of the workforce for extended amounts of time, as well as being over a certain age and trying to apply to jobs.

The first blog post, "Over 50? How to Make Your Resume Work for You," discusses the issues that you may be facing and suggests how to address them. There is also a great section that shows how to change the wording on your resume to better suit your needs. The link to this post is: http://www.pongoresume.com/articles/453/over-50-how-to-make-your-resume-work-for-you.cfm

The second post "3 Quick Tips to Seem Younger on Your Resume," has a couple of quirky little tips that a lot of people do not even think about, things that people at any age do not believe matter when writing a resume. The link to this post is: http://www.pongoresume.com/blogPosts/332/3-quick-tips-to-seem-younger-on-your-resume.cfm

I hope that this helps you rejuvenate your resume and in your job search.

Posted by: Pongo Support - Cassi | April 25, 2011 at 9:37 AM | Quote This Comment

"Hi Sheila!

We have a couple of really great blog posts that address creating a resume when you have been out of the workforce for extended amounts of time, as well as being over a certain age and trying to apply to jobs.

The first blog post, "Over 50? How to Make Your Resume Work for You," discusses the issues that you may be facing and suggests how to address them. There is also a great section that shows how to change the wording on your resume to better suit your needs. The link to this post is: http://www.pongoresume.com/articles/453/over-50-how-to-make-your-resume-work-for-you.cfm

The second post "3 Quick Tips to Seem Younger on Your Resume," has a couple of quirky little tips that a lot of people do not even think about, things that people at any age do not believe matter when writing a resume. The link to this post is: http://www.pongoresume.com/blogPosts/332/3-quick-tips-to-seem-younger-on-your-resume.cfm

I hope that this helps you rejuvenate your resume and in your job search."


Many Thanks, I really appreciate the help.

Posted by: Sheila Sutherland | April 28, 2011 at 3:25 PM | Quote This Comment

I am 30 years old and I have been out of work for the last 4 years. I was a Production Supervisor for a mineral processing plant for over 5 years. I was in an accident at work that resulting in me losing over half of my left foot. I have had 5 surgeries in the last 4 years and have not been able to work because of it. I was on workers comp for 2 and a half of those years and I received a settlement from the company which I have been able to live on. I have stayed at home with the kids while my wife has been working. I still have problems with my foot but find myself in need of a job. How do I explain what I have been doing for the past 4 years? Will the fact that I was on workers comp hurt my chances for future employment?

Posted by: Dan Ohio | May 16, 2011 at 12:53 AM | Quote This Comment

Hi Dan!

Being on Workers' Compensation will not hurt your chances of landing a job. In your particular situation, you could list your experience on your resume (with no mention of why you have a gap) and then write a cover letter explaining that you have been out of work for the past 4 years due to a debilitating injury but after many success surgeries, you are ready to get back into the workforce.

There is nothing about your injury or being on Workers' Compensation that would decrease your chances of obtaining a position with a company. As long as you are honest in your cover letter and in the interview, you will be successful in your search for a job.

Hope this information helps you in your job search!

Posted by: Pongo Customer Support - Cassi | May 16, 2011 at 10:52 AM | Quote This Comment

Hi,

I'm so relieved I found this site. I have not had steady employment in 11 years because of a disability and raising my children. Over those 11 years I did try my hand at self employment..both web design and a genealogy research service. I was also a youth leader at our church for a year or two. In 2009, I went back to school for my degree and will graduate with a B.S. in Information Systems at the end of June or July. I have not worked at all since starting school. I will use your examples provided here, but my question is should I try to get a job in a field other than IT just to get back in the job market? or should I shoot for an entry level IT position? I don't which way to go..just want to get back to work! I should mention, I did try a tech recruiter a year ago and the interviewers were very young and looked at me like I was crazy for even seeking employment with them. That crushed my confidence.

Posted by: Jennifer Schwartz | May 17, 2011 at 12:42 PM | Quote This Comment

Hi Jennifer,

First off I want to congratulate you on your upcoming degree, as it is never easy to go back to school after some time off and commend you for it, good job! As for the dilemma you may be finding yourself in, I would strongly suggest you keep all options open. We are in a tough economic struggle now so jobs are scarce. Keep an open mind on both possibilities as the first job you get after your degree may not be your dream job but could provide as a stepping stone to something even greater in your future. Have one resume version for specific IT positions and then have another version to accomadate any other possibilities.

Posted by: Pongo Customer Support - Brett | May 17, 2011 at 1:18 PM | Quote This Comment

This was helpful for sure. My husband has been unemployed for 3 years because of a major illness. In January he felt well enough to start looking for jobs and since then has applied for at least 25 jobs and has gotten 2 interviews. We are sure that employers see that gap in his resume and wonder what he has been doing for 3 years, but it's not like you can cover it up. He can't even get McDonald's or Sears to call him (and he was rejected by Target) and this is someone with a specifc skillset and a 4-year college degree! Very frustrating.

Posted by: Mary | May 31, 2011 at 2:48 PM | Quote This Comment

Some aspects of these types of blogs i find helpful as i see just how many people have resume gaps, however i am yet to find one that helps me & my resume gap. I desperately need work although due to my gap of 3 years where i was performance managed out of my retail management career of 6 years at the age of 22years old, as i was diagnosed with PTSS and too embarrassed to tell my employers. I am not ready for a full-time retail management position and therefore applying for part-time receptionist, telemarketing, customer service roles and not getting a response and i believe it is to do with the fact i keep not mentioning career gap. I don't feel my career gap is explainable when applying for a job as i started using drugs after job loss & associating with the wrong people, which resulted in my arrest in 2008 for drug supply & possession and am still awaiting trial as only small amount was mine & i knew about. How do i explain this to a possible employer or not explain and get have the chance to get and interview or position. It makes me made the government pretends to care but there are people like me out there who keep getting rejected weekly by 100's of positions weekly that without the career gap we would be over-qualified for when we would do anything for the position.. (which i have offered to work for a free trial to prove myself & been rejected.) Last year i taught year 4 students at a public school Catholic scripture voluntarily and one comment i received was not to mention that on future resumes as it makes you"look like a bible basher. However i only done this for myself and for to show employers i am willing to help the community & i needed to show employers what i did in my spare time as i was um-employed.

Posted by: ant pan | June 12, 2011 at 12:42 PM | Quote This Comment

"I find myself in the same situation; having not worked in at least 10 years and looking to find a way back in. Thank you for offering your tips and advice."

After being out of the workforce for over 10 yrs myself, this is all wonderfully useful information. My problem is that I am returning to work but in an entirely different field from what all of my experience is in. After more than 25 years in customer service related fields, I returned to school and am now certified but not yet licensed to work in phlebotomy. All of this information has helped me build a much better resume and cover letter.

Posted by: MM | June 17, 2011 at 2:20 PM | Quote This Comment

Hi

I am a Cpa and a Charetered Accountant in US. I haven't worked for about 7 yrs now and I want to get back in the industry.

I did have 3 yrs of internship and then worked for more than a year in family owned public accounting firm in a other country.

I am looking for some advice for my resume. How should I mention my previous experience and is it a good idea to let everyone know that it was a family owned firm.

Thank you.

Posted by: ca | August 10, 2011 at 5:25 AM | Quote This Comment

@CA... Hi, If you are looking to get back into the industry you will want to focus your resume on that past experiences as both an intern and when you worked with your family run business. There is nothing wrong with working within a family owned firm, and dont be afraid to show that on your resume. Anything relevant to the job you plan to apply to needs to be shown on your resume. Where your focus should be is on your cover letter. The cover letter is where you will need to briefly explain your reasoning for wanting to get back into the industry after taking 7 years off. This is will clear up any concerns they may have and allow them to better understand where you are coming from. Best of luck with your job search.

Posted by: Team Pongo - Brett | August 10, 2011 at 9:23 AM | Quote This Comment

Hi,

Except for a 5 month stint with the Census Bureau I have been largely out of work since March 2009. I am 30 years old and since high school I have had only a few college classes, all inconsequential. I worked as a cashier for a while then did some office work then went into working for a hospital as a Unit Secretary mostly in Med.-Surg. and Critical Care but with experience in nearly every other unit this hospital offered. I worked there for 9 years and in the middle of of it also did a few months as a receptionist in a doctor's office. Since I have worked in these very specific areas most of my adult life, I have limited Microsoft Office knowledge because I have used job specific programs. Also I don't have much experience outside of the clerical realm however I am a great hands on learner. Once I learn something I run with it and will learn to excel with it. I am motivated yet currently am losing a lot of confidence.

How do I present myself clearly in my resume with maturity to jobs that will see that my experience, although good and full in its own right, is specific and limited? I am not even sure how to really present the work I have done at each of the jobs. How do I know what to include in the resume and what to leave out?

Additionally, I began a business with a friend last year but we have yet to really pull it off the ground. Do I even mention that?

I am scared of including the wrong things and excluding the right things in this new resume I desire to build. What I have done in the past has been been ill received (since I haven't had any interviews) and even to my own eyes and mind seems wrong somehow.

Please, if you can give any help or suggestions that would enhance the article above, I would greatly appreciate it.

Thank you.

Posted by: Camille | August 15, 2011 at 4:44 PM | Quote This Comment

Hi,

Except for a 5 month stint with the Census Bureau I have been largely out of work since March 2009. I am 30 years old and since high school I have had only a few college classes, all inconsequential. I worked as a cashier for a while then did some office work then went into working for a hospital as a Unit Secretary mostly in Med.-Surg. and Critical Care but with experience in nearly every other unit this hospital offered. I worked there for 9 years and in the middle of of it also did a few months as a receptionist in a doctor's office. Since I have worked in these very specific areas most of my adult life, I have limited Microsoft Office knowledge because I have used job specific programs. Also I don't have much experience outside of the clerical realm however I am a great hands on learner. Once I learn something I run with it and will learn to excel with it. I am motivated yet currently am losing a lot of confidence.

How do I present myself clearly in my resume with maturity to jobs that will see that my experience, although good and full in its own right, is specific and limited? I am not even sure how to really present the work I have done at each of the jobs. How do I know what to include in the resume and what to leave out?

Additionally, I began a business with a friend last year but we have yet to really pull it off the ground. Do I even mention that?

I am scared of including the wrong things and excluding the right things in this new resume I desire to build. What I have done in the past has been been ill received (since I haven't had any interviews) and even to my own eyes and mind seems wrong somehow.

Please, if you can give any help or suggestions that would enhance the article above, I would greatly appreciate it.

Thank you.

Posted by: Camille | August 15, 2011 at 6:13 PM | Quote This Comment

Hi,

Except for a 5 month stint with the Census Bureau I have been largely out of work since March 2009. I am 30 years old and since high school I have had only a few college classes, all inconsequential. I worked as a cashier for a while then did some office work then went into working for a hospital as a Unit Secretary mostly in Med.-Surg. and Critical Care but with experience in nearly every other unit this hospital offered. I worked there for 9 years and in the middle of of it also did a few months as a receptionist in a doctor's office. Since I have worked in these very specific areas most of my adult life, I have limited Microsoft Office knowledge because I have used job specific programs. Also I don't have much experience outside of the clerical realm however I am a great hands on learner. Once I learn something I run with it and will learn to excel with it. I am motivated yet currently am losing a lot of confidence.

How do I present myself clearly in my resume with maturity to jobs that will see that my experience, although good and full in its own right, is specific and limited? I am not even sure how to really present the work I have done at each of the jobs. How do I know what to include in the resume and what to leave out?

Additionally, I began a business with a friend last year but we have yet to really pull it off the ground. Do I even mention that?

I am scared of including the wrong things and excluding the right things in this new resume I desire to build. What I have done in the past has been been ill received (since I haven't had any interviews) and even to my own eyes and mind seems wrong somehow.

Please, if you can give any help or suggestions that would enhance the article above, I would greatly appreciate it.

Thank you.

Posted by: Camille | August 15, 2011 at 7:26 PM | Quote This Comment

Hi, I have been out of work for 2/12 years due to my back. I had 3 bad disc and I had to go on disability for these years. I am better now and I can seem to find a job. I think it is because of the gap on my resume. How to I explain the gap on the resume and do I leave the years blank on my resume or do I put the years and put out due to medical reasons. Please help. JM

Posted by: Jaime Muniz | September 13, 2011 at 10:58 AM | Quote This Comment

along with Jaime Muniz I have a bad back 2 surgeries I've been on SSI for the last almost 7yrs and and before that I worked very very part time for 3 yrs. But just got word that SSI has now declared me not disabled. I am appealing it. But if it doesn't go through how do you even explain that type of gap... 3 yrs of with 2 jobs that were so part time (i was at both jobs for less than 6 months) and then the last 7 not able to work due to surgeries and pain that I put everything into my only child.

I'm scared of not finding a job and being able to deal with my pain when they think I can handle working 40hrs a week. Thanks in advance

Posted by: Tanya | September 14, 2011 at 1:24 AM | Quote This Comment

@Jaime and @ Tanya

Obviously a gap of a couple years will draw some concern with a potential employer so it is important remove any doubt they may have. Keep your resume factual and insert those dates in which you worked. Where you will address these work gaps is within a cover letter. You don’t need to go into extreme medical detail about your situation however give them some insight into why you were out of work. You will also want to convey that although you missed some time that you are both able and eager to get back into the work force. Be honest and upfront with them and they will appreciate it!!! Best of luck to both of you with your job searches!

Posted by: Team Pongo - Brett | September 16, 2011 at 3:03 PM | Quote This Comment

Thank you so much for such good tips. I have taken a break of 7 years to be with my child who will begin school and I plan on getting back to work. My 10 years of work experience is in the field of marketing. But I switched my line and studied clinical research for a year, last year. I plan on updating my resume, include all the volunteering ive done in these 7 years and give it my best. After reading this website, I feel confident that I will find a job.

Posted by: Mary | September 20, 2011 at 1:40 PM | Quote This Comment

Thank you so much for such good tips. I have taken a break of 7 years to be with my child who will begin school and I plan on getting back to work. My 10 years of work experience is in the field of marketing. But I switched my line and studied clinical research for a year, last year. I plan on updating my resume, include all the volunteering ive done in these 7 years and give it my best. After reading this website, I feel confident that I will find a job.

Posted by: Mary | September 20, 2011 at 1:42 PM | Quote This Comment

I am currently putting together a resume to re-enter the work force in a field that I have extensive experience, but it was 21 years ago. I am looking to get the necessary training in order to perform the job, but it will take a few weeks to finish. I have held numerous positions since I quit the field I would like to re-enter, but how do I present my qualifications to get noticed? This is a position I have dreamed of doing for years and am very excited at the prospects of landing this positition.

Posted by: Karen | September 25, 2011 at 2:09 PM | Quote This Comment

@ Karen

Typically on resumes you only list the last 10 years of employment however in your case, list that past job given it is relevant to what you are seeking. The key here is in your cover letter. Within your cover letter mention your past experience but also talk about your passion for the job and how you are in the process of getting the necessary training to refine those skills. Dont shy away from the experience just because it was awhile ago, instead use it to your advantage!

Posted by: Team Pongo - Brett | September 27, 2011 at 2:53 PM | Quote This Comment

Unfortunately, most, if not all, staffing agencies will not even consider helping you when you've been out of the workforce for a long time because you don't have RECENT work experience, or recent software experience. So getting your "feet wet" is very difficult, if not impossible.

Posted by: Deanna | September 29, 2011 at 2:42 PM | Quote This Comment

Hi,

I am 30 years old, without any education qualification because I was not able to complete the various types of studies that my parents chose for me to take on (An Asian parent thing). In the period between my highschool til today, I have been to various countries and have many life experiences.

At this moment, I just want to get a decent job for example teaching mandarin since it is my mother tongue but I really do not know how to write my resume and explain all those years without any completed education or substantial job experience.

Please help, Chang

Posted by: Chang | October 05, 2011 at 4:43 PM | Quote This Comment

@Chang

Without any formal education or job experiences you will need to find other ways to show your skill set. Skills can come from all forms of life experiences, list things such as community involvement or volunteer work you may have done. Perhaps enroll in an online class or at a local college to show you have started to take the steps necessary to refine this skill. In your situation don't be afraid to list any activity you may have done which shows to an employer you have the skill set necessary to do the job!

Posted by: Team Pongo - Brett | October 06, 2011 at 1:45 PM | Quote This Comment

"@Chang

Without any formal education or job experiences you will need to find other ways to show your skill set. Skills can come from all forms of life experiences, list things such as community involvement or volunteer work you may have done. Perhaps enroll in an online class or at a local college to show you have started to take the steps necessary to refine this skill. In your situation don't be afraid to list any activity you may have done which shows to an employer you have the skill set necessary to do the job!"


Thank you for your advise.

Could I get more specific as to how do I list in the resume those years of incomplete educations? Won't they look bad? I am unsure how to create a resume when I have several years of being in and out of education institutes.. but nothing to show for it. It will also be strange to skip all those years and just show a recent volunteer work or local college class when I am already 30? How about the gaps in between << do I explain this in a motivation letter then?

Feeling really lost, Chang...

Posted by: Chang | October 19, 2011 at 2:44 PM | Quote This Comment

This blog is toooo good to be true.I dont think I have much of a problem becoz I am looking for an entry level position but I am confused as to whether to mention the 3 year gap or not in my resume.my history is a s follows-

(2002-2006)-Bachelor of Engn in Electronics

(2006-2007)-Diploma in V.L.S.I

(2007-2010)-looking for job in vlsi which is hard to come by,did another course in vlsi for which i do not have a certificate,helping engineering students with their projects,then did a course in datawarehousing,then did a GMAT prep course

(2010-2011)-postgraduate program in HR.class first in the HR program,managed events,student editor,came out with a much appreciated college ezine,handled PR for college event.

now looking for entry level position in the HR domain.This is my resume.

M.NAZIA FATHIMA #D140A, Hinducolony,Nanganallur,Chennai-61,Tamilnadu/Ph:+91 9600102156/email:naz.cdiem@gmail.com OBJECTIVE To secure a position as a valued member of your Human Resources department that leverages my achievements, skills, energy, and talent.

EDUCATION PGPM-HR with a First Class at Gemba School of HR, Chennai 2011

P.G Diploma in V.L.S.I with a First Class at U.T.L Technologies Ltd, Chennai 2007

B. E. (E.C.E) in with a First Class at S.I.T (affiliated to AnnaUniversity), Madurai 2006 EXPERIENCE Student Editor - Compiled and edited content for Gemba Perspectives, an E-Motivation series - Developed content for Gemba School of HR’s website Handled PR for college event Successfully led the Management Theatre Event Team Learning & Development Presentation – On Anger management Book review of HR Transformation by Dave Ulrich

PROJECTS Organization: Gemba Management Consulting Pvt.Ltd (May – September 2011) Supporting in course-ware design Content development and design of training proposals and brochures Was involved in the selection process and also documented the assessment reports

AFFILIATIONS Member - ISTD (Indian Society of Training & Development)

ACHIEVEMENTS AND AWARDS Top-ranker in PGPM-HR program at Gemba School of HR Master Of Ceremonies-National Symposium (“FORSCHEN”) at S.I.T Participated and won prizes in elocution contests all through school and college Participant-Millennium International Rotary Youth Leadership Award

KSA MATRIX Knowledge-Microsoft windows family, MS-Office Skills-Publicspeaking, Contentdeveloping, Listening skill, Team player, Empathy, Leadership skill, Internet research and sourcing skill, Presentation skill Attitude-Amicable, Optimistic, Drive to complete a task, Good learning attitude

LANGUAGES Urdu, Hindi, Tamil and English

PERSONAL INTERESTS Travel, Music and Reading(Currently reading-Our iceberg is melting by John Kotter)

Posted by: Nazia | October 23, 2011 at 3:40 AM | Quote This Comment

The 3 year gap can and should be filled with any extra curricular activities you were participating in at the time :Volunteer Work, school ect. I would also suggest ensuring that your resume is in reverse chronological order or so that the employer can immediately see what your most recent job is.

Posted by: Pongo Support Team | November 01, 2011 at 10:06 AM | Quote This Comment

@Chang Many times people with list the incomplete education but will list the amount of credits obtained towards the degree. The cover letter is a great place to subtly explain why the credits have not been completely. Like any resume it's there to get the interview, how you do in the interview will have a much bigger impact on getting the job.

Posted by: Pongo Support Team | November 01, 2011 at 10:30 AM | Quote This Comment

I have worked for myself for 3 years. How can I put this on a resume. How will the employer check this. I mean my company was just me and I really didn't make enough money to survive on. I have exhausted all of my savings and now I have to find a job. Please help me. I just don't know what to put on my resume for the last 3 years. I have had a few dead end jobs that didn't last long. They are not worth putting on a resume. I mean I quit them and the employer will not give me a positive recommendation. Thank you, Bryant from North Carolina

Posted by: Leon Taylor | November 04, 2011 at 2:05 AM | Quote This Comment

@Leon

The 3 years in which you worked for yourself should absolutely be listed on your resume. You may choose to categorize it as "self-employed" or something along those lines. Describe some of the achievements and accomplishments performed during that time frame beneath it within your description.

Posted by: Team Pongo - Brett | November 08, 2011 at 10:11 AM | Quote This Comment

I have been a stay at home mom since 1990. have been self employed as a gardener for the past 6 years and ran a food concession ( more like a diner... 40 - 60 hrs a week for 6 months each season) at an ice rink for 3 seasons. I am applying to a local hospital for a registrar position...they have 3 available and will apply to all. I feel unmarketable after being home for so long. I need the social interaction and as a gardener am isolated. How do I pull the relevant experience out of those years to put in a cover letter? I struggle with writing and find the letter daunting

Posted by: Susan | November 11, 2011 at 12:07 PM | Quote This Comment

I have been a stay at home mom since 1990. have been self employed as a gardener for the past 6 years and ran a food concession ( more like a diner... 40 - 60 hrs a week for 6 months each season) at an ice rink for 3 seasons. I am applying to a local hospital for a registrar position...they have 3 available and will apply to all. I feel unmarketable after being home for so long. I need the social interaction and as a gardener am isolated. How do I pull the relevant experience out of those years to put in a cover letter? I struggle with writing and find the letter daunting

Posted by: Susan | November 11, 2011 at 12:28 PM | Quote This Comment

I have not worked for about eights years in a full time position (stay at home mum for last five). My last career jobs were Systems Analyst / Developer and then a Business Analyst. This was after graduating with a BSc Hons Business Information Systems degree in 2001. I am 43 tomorrow and am feeling like I have no hope of ever getting another position. I have tried putting my CV out to IT recruiters (London) but have had little response. The only interview I have had was for a very badly paid position. At the interview I was told by the director that it was between me and another guy and his staff liked the other guy. He told me that they thought I might mother them too much as had had a previous member of staff who was 35 and they had had problems! I have been doing voluntary work doing web design which is not going well!! I am struggling to get people to assist in designing their own website as their jobs might be cut soon! Also I am struggling to develop the code to develop the websites as really need assistance in this field and am doing it blind (Maybe not the right work for me with hindsight). I have included this voluntary work on my CV. On top of which I don't know weather we will be staying in London as husband cannot find work here (He has only had six months contract work (IT) in just over a year. Am losing sleep. I am really rock bottom and not knowing what to do to move forward. My confidence has been seriously knocked. On top of which I am worn out because we don't have a car and have to walk / cycle everywhere with a slipped disk and wrist joint problems. I am in pain too and don't feel well most of the time. I would really appreciate any words of encouragement and any advice as to where to go from here as at the moment am just no where. Thank you in advance.

Posted by: Heather | November 13, 2011 at 1:25 PM | Quote This Comment

I am so glad I found this site, I am in the similar situation. I have bachelors degree in computer information systems and six years of IT experience. I graduated in 98 and worked until oct 2005 and resigned to started jewelery business, now due to recession business is slow and I want to enter again in IT job, please help me what to say regarding gap since 2005.

Thanks

Posted by: Nick | November 15, 2011 at 5:40 PM | Quote This Comment

I am so glad I found this site, I am in the similar situation. I have bachelors degree in computer information systems and six years of IT experience. I graduated in 98 and worked until oct 2005 and resigned to started jewelery business, now due to recession business is slow and I want to enter again in IT job, please help me what to say regarding gap since 2005.

Thanks

Posted by: Nick | November 15, 2011 at 5:43 PM | Quote This Comment

@ Susan

Although you find the letter daunting, in fact it is actually going to be your best friend. The cover letter is where you get to explain yourself better. The focus of your cover letter should be more geared around your excitement and eagerness to get back in the workforce. Given you may not have the experience to fall back on you need to write about your passion for the position which can be an effective method of impressing employers. I would take the time to research the position and hospital involved, the more knowledge you relay to them the more they will consider you a serious candidate.

Posted by: Team Pongo - Brett | November 16, 2011 at 10:55 AM | Quote This Comment

@ Heather

Its sounds as things are tough right now for you Heather. I get an opportunity to speak with a lot of people daily and trust me you are not alone. I can talk all day about how to write a great resume and cover letter however above all with a job search it starts with a positive attitude! You need to allow yourself to think level headed during these tough times to get the results you want. I know we all have our dream job but for the time being you may be better off expanding your horizons and looking for any kind of work you can find, at least some sort of a paycheck will relieve your mind temporarily and allow you to better search more clearly for that dream job! I would encourage you to contact our support team here for any advice regarding your job search (1-866-486-4660)

Posted by: Team Pongo - Brett | November 16, 2011 at 11:40 AM | Quote This Comment

@Nick

The "gap" you face nick needs to be addressed within your cover letter. Keep the resume factual and focus heavily on that past IT experience. The cover letter should briefly mention the time you took off to start your own business. Focus more on your excitement and passion to get back into the IT world and how your prior experience will help ease that transition. The 6 years experience you gained before does carry a lot of weight and don't be afraid to put it out there for the employer to see!

Posted by: Team Pongo - Brett | November 16, 2011 at 11:46 AM | Quote This Comment

I haven't worked in 6 years and before that I never worked a full-time job. Most of my experience is in call-center sales. I have an AA degree and I am currently pursuing a BA in Political Science. I have been a military wife since I was 18 years old. My first husband was killed in 2008 while serving in the Navy. I hadn't worked for 3 years prior to that. My husband provided for me well upon his death. I bought some investment property (income is what I currently live on, and my savings). The catch is I received benefits from first husband dying while on active duty to provide for me for the rest of my life if I didn't remarry, I remarried now I need to find employment. I have no children so I can't use that as an excuse for employment gap nor do I like to use the tragedies in my life as well. My new husband who is also military does not make enough to take care of us and I find myself dipping into my savings. Another 3 years of this and it will be depleted. I'm worried even when I finish my degree in a year and a half I still won't be employable. Thinking about going to military as well if nothing can be done to find me a job. I don't even know what I could put on a resume.

Posted by: linda | November 17, 2011 at 1:31 PM | Quote This Comment

@ Linda

It sounds like focusing on your education is the way to go. In your particular case there is not much work experience so try and focus on the investment property venture along with the skills you are obtaining during your time pursuing a BA in Political Science. To help with filling the Gap in your resume you can mention in the cover letter that there was family hardship that you dealt with and have since recovered and moved on from. This will let them know why you were not ready to work for a period of time but now you are.

Posted by: Pongo Support | November 18, 2011 at 10:01 AM | Quote This Comment

Please give me your advice. No one seems to be able to help me.

I was a Summa cum Laude scholar in college, and I took a triple major, earning the highest GPA in at least one of my areas of study. After graduation, I got a job as a teacher for 2.5 years, but then my mother came down with terminal cancer. About 3 weeks after she died, I went on a trip with the school. I drank on the trip (I wasn't the only one drinking, and the children were in bed, but I was the only one who got in trouble, and I would not sell anyone else out). My boss called me into an office and said that he would not recommend me to be rehired. I didn't know what to do, and I had no one to ask for advice, so I quit. Since then, I have been working in various jobs. My last job just ended, so I have been substitute teaching. I am applying to graduate school as we speak (but do not know if it will be worth the $ if I can't find a job at the end of it)...

I would like to be a teacher again, but I just don't know how to explain this to employers. I am a very dedicated and caring teacher, but I feel like this one mistake will haunt me all my life. It has been 3.5 years since I had my own classroom. How can I explain this to employers? Thank you so much for your help!

Posted by: JO | November 30, 2011 at 9:13 PM | Quote This Comment

This situation comes up a lot and I like to direct people to Julie's article

http://www.pongoresume.com/blogPosts/615/never-tell-the-interviewer-you-were-fired.cfm?CFID=11489279&CFTOKEN=cf4898499f433e65-0AC1F9AC-5056-8D39-929684D7FFB3FEC8&jsessionid=ec30f1fd7fe0b01704f05e146a5d567d6f70

Posted by: Team Pongo | December 02, 2011 at 9:41 AM | Quote This Comment

I have been a stay at home mom for over 20 years. My husband always said the he made good money and it was more beneficial to us if I stayed home with the kids, because you cant always trust a day care. then we moved way out in the county and didnt have any family that could watch the kids if I did go back to work, so I stayed home. Now my husband is saying he doesnt love my anymore and wants to leave. Where does that leave me. I have no job skills other then the day to day activities that I do around the house. Who is going to hire me after so long. I have nothing to put in a resume. Can you help me.

Posted by: shel | December 06, 2011 at 1:49 PM | Quote This Comment

Last job held was in 2009, at which time the company closed the doors. Took a short time off thinking I'd jump back in the workface, then the economy tanked. My dad was in failing health so I took care of him and went back to school. Dad passed away almost 2 months ago and am ready to jump back into work mode. Little background..1997 worked for a company that closed up, then went to another company for 5 years til the position was eliminated. took a year off then the company that closed in 1997 reopened and I was called if I wanted to rejoin them;which I did. They went through a name change, then finally closed in 2009. These companies were in the mortgage/banking industry. Question: How do I show in my cover letter that after being out of the market since 2009, I took care of my dad and went back to school? Any any all help is most appreciated.

Posted by: Karen | December 14, 2011 at 6:24 PM | Quote This Comment

Hi, I've been reading all the posts to find situations to help me with my cover letter and resume but couldn't find anything so I'm making my own post in hopes that you can help. I'm 45y old and did various office/clerical work, primarily in the medical field, at various organizations from 1998-2003 with a few short breaks between. I was fired after 2yrs from my last job when management changed. Half a yr later I went to a 2yr community college from 2004-2008 taking general ed classes and then was accepted in a 2 yr medical imaging program. I got my Associates degree and a professional license from completing the program but didn't find a job in that field (gave up 6 months later) and now my 2y license expired (lack of $ to renew it @ the time but it's renewable with a few more continuing education credits & $). I don't like being idle too long so I'm now taking the few college classes I need to transfer to a 4y college for my Bachelors or go into the more employable RN program at the community college. I now have a 3yr gap, in addition to not having worked since 2003 (besides my unpaid internship in the medical imaging program from 2006-2008) and I'm over 40 :( I now need a job asap as $ is getting very tight and my 2 growing teens r costly just on food & clothes and I'm a single parent. I don't know where to start composing an effective resume or cover letter, pls help.

Posted by: Gina | December 16, 2011 at 1:02 PM | Quote This Comment

Oh, I just realized I forgot to add that from 2006-2008 while I was in the college imaging program we were all assigned to internship work in a hospital (unpaid @ 32hrs per week). That is the last time I did any type of work since 2003 and the last time I went to school until now.

Posted by: Gina | December 27, 2011 at 12:52 PM | Quote This Comment

Great piece of advice and a thought to write article for those who wish to join work after a long break and making them aware about the trend in resume/cover letter writing

Posted by: Carol Wilson | December 28, 2011 at 4:36 AM | Quote This Comment

I came across your site via an internet search. I've been unemployed since May. During this period I have accomplished many things but I don't know where to put them in my resume. I've tutored a friend in english for a G.E.D. exam,and a couple neighbor hood children also. I've also been 'homeschooling' two 2yr olds, and one 5yr old. In addition to that I've also been helping to teach basic skills to a highly autistic 4yr old.I'm the leader of two groups(that I started) that meet weekly. one of which is a budgeting/ extreme coupon group, the other is a wiccan coven and involves a lot of teaching. In additon to this I run our household-planning,budgeting,cooking, housework ect. I've taught our 5yr old to cook, and at least twice a month teach a small group of friends new recipies. I also started 2 companys in which I am the only employee. I write a blog and also on a website (which accepts anyones writing though). My other company sells healing lotions and oils, and crafts that I made. Could you please tell me where and how I should work all of this into my resume? My previous employment includes office work and customer care, with one assistant manager position. I'm 28ys old and have been in the work force consistantly for 14yrs up until may 2011.

Posted by: Holly | January 06, 2012 at 3:27 PM | Quote This Comment

I have 2 undergraduate degrees, one in business, one in nursing. I worked for a large corporate firm for 3 years; then put myself through nursing school. My family situation changed, and I never went to work as a registered nurse. I did, however, start and run my own online business for years and have also been raising children, managing a household, and volunteering. Now, I want to enter the field of nursing. I completed a refresher course and have my license. However, I am having a very difficult time determining how to market myself as an RN. Should I open with an objective, which I know is not used much anymore, or a summary of qualifications for my resume? I cannot seem to formulate wording for either one. Can you help me, please?!

Posted by: Dana | January 08, 2012 at 3:31 PM | Quote This Comment

Can't believe i have only found this after months of struggling(still struggling) to get back to work. Was hoping you could give me some advice on my CV as i am having great difficultly in doing so. I have been out of work for the past 8 years due to having my three children. Before then my 7 years of employment was "temp work" with loads of different employment agencies, i picked up lots of experience in admin,reception, data entry, also hospitals. But as i said they were all temp., and have'nt a clue how to make this look good on my cv. I'm so desperate to get back to work as money is so tight, and my youngest will be starting full time school September. I would really appreciate your thoughts on this, as i am slowly loosing all confidence, as i really want my independence back and make my children proud. x

Posted by: Carl | February 06, 2012 at 6:47 PM | Quote This Comment

My work history is spotty, and for the past six years have lived in another country where didn't work (visa issues). How do I get back into the work scene, and more importantly, how do I explain my absence the past few years? During that time I also had a child, and completed an online degree. Thanks.

Posted by: Jade | February 08, 2012 at 10:07 AM | Quote This Comment

I have been out of work since the birth of my first child in 1994. I have held other small jobs such as selling on ebay since 1998, valunteering at my kids school, selling avon and tupperware, working at the kids school as a recess monitor, and most recently cleaning homes for people. My years of work are scattered some, as there is a gap in unemployment between some of these projects. Do I list all of these on my resume, including Ebay ?

Posted by: Marlene | February 08, 2012 at 4:52 PM | Quote This Comment

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