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If you're using a very old web browser such as Internet Explorer 5.0 or lower; Firefox 1.5 or lower; or Safari 1.0 or lower, you will need to download a (free) new version of your browser to regain access to your account.
Here are links to the latest free, downloadable versions of the leading web browsers. Just click the desired link, then follow the instructions to download:
Internet Explorer
http://www.microsoft.com/downloads/details.aspx?FamilyID=9ae91ebe-3385-447c-8a30-081805b2f90b&displaylang=en
Safari
http://www.apple.com/safari/download/
Firefox
http://www.mozilla.com/en-US/firefox/
Why the Change?
The payment card industry (Visa, MasterCard, AMEX, Discover, etc.) instituted higher security measures to better protect your credit card information online.
In order to comply, Pongo – and thousands of other e-commerce companies – had to modify our login systems to support only web browsers that allow at least 128-bit encryption. (Higher encryption means higher security for your private online data.)
Questions? Need help? Contact Customer Support.
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