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Why am I being told that my e-mail address is already registered?


 E-Mail

This message means the system recognizes your e-mail address because you—or someone who shares your e-mail address—had started the registration process at some point in the past.

Here's what to do:

  • On the User Login page, enter your e-mail address and click Forgot Password. You will either be asked to answer two secret security questions which you had previously selected, or (if you have no secret questions on file), we'll e-mail you a temporary password that you can use to login to your account.
  • Either way, you'll then be asked to create a new, permanent password.

If you haven't completed the registration process, you'll be prompted to do so once you login with your password.
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Thank you for providing such a GREAT service to those of us entwined in the seemingly never-ending job search. With your product, I was able to create a resume and cover letter, and email / fax over 50 resumes to prospective employers in less than two hours! I've been on over 15 interviews with both temporary agencies and direct hire employers who have nothing but good comments on the resume I was able to produce utilizing your software. Thanks for making my life easier! - Richard
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