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Managing My Account


How do I update my account e-mail address?


E-Mail

In order to change the e-mail address you provided when you opened your account, you will need to call our Customer Service department. We will be able to update your account e-mail address after verifying your name, address, zip code, and the last 4 digits of your credit card number.

You can call Customer Service at 1-866-486-4660 Monday through Friday from 9am - 5pm.

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 Success Story
I responded to a job ad with my own resume and brief cover letter. After a week I heard nothing. Then I found Pongo's site and created a much nicer resume and cover letter and re-sent it to the same employer. A day later she called me and scheduled an interview. At the interview, she told me that she was not going to call me based on my first submission because "it told her nothing about me." She said the second one impressed her and that I should buy lunch for "whoever" helped me with it. I don't know if it will result in a job but it is definitely helping with getting interviews. - Linda B.
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