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Live Help


Live HelpPongo's commitment to customer support is one of the things that truly sets us apart.

Live help is available Monday to Friday, 9:00 a.m. to 5:00 p.m. (EST) to assist you with questions or account issues via live chat, e-mail, or telephone (866-486-4660). After hours, you can leave a voice mail or e-mail message, and a Pongo support specialist will get back to you on the next business day.

You can view transcripts of your past chat sessions or copies of your e-mail support correspondence by logging in to your Pongo account and clicking My Account, then Support Requests.

It's challenging to write resumes and cover letters and prepare for job interviews, but the friendly Pongo support team is trained to answer your questions and help you get the most out of your Pongo tools and resources.




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 Success Story
PongoResume was easy, fast, inexpensive, and very professional. I needed a job fast, and Pongo helped me reach that goal, because after all my time is better spent out in the field interviewing than creating a resume! - Raven D.
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