To use our Resume Builder and Letter Builder, you'll need to have the Adobe Flash player on your computer. Flash technology is a popular method for adding interactivity to web pages.
The good news is, it only takes a moment to download a Flash plug-in for your browser, you only have to do it once, and it works for both Mac and PC users!
To install the Flash plug-in directly from Adobe go to:http://www.adobe.com/go/EN_US-H-GET-FLASH
Be sure to restart your computer once the installation is complete!
Our Trial Account gives you a no-cost, no-obligation way to evaluate the Resume Builder and Letter Builder tools. It's our "try before you buy" membership level.
With your Trial Account, you'll be able to access:
Once you've tested the tools, you can upgrade to a Monthly or Annual Membership for just $14.95/month, or $59.95/year. (The Annual Membership is only $4.99/month billed annually, and a free resume critique is included!) Any documents you create and save in your Trial Account will still be available after you upgrade.
As a Monthly or Annual Member, you'll be able to Print, Download, Email, and Fax your documents right from our site. You'll also have access to Interview Tips, including exclusive advice from hiring managers and our expert one-on-one support. Go ahead and create your free resume today!
And remember to reference the Career Corner and Pongo Blog during your job search for valuable tips and advice.
Have a question? Email us or call 1-866-486-4660.
When in the resume, first click the Headings button (top-right of page). You'll see two columns: Available Headings and Assigned Headings. Only the headings in the Assigned column will appear in your resume.
To Add a Heading: Select the heading you want from the Available column, then click the right arrow (located between the columns) to move it into the Assigned column. You may also write your own Custom heading.
To Remove a Heading: Select the heading you want to remove from the Assigned column, then click the left arrow button to move it into the Available column. You can also change the order of the headings by selecting the heading you want to move and using the up and down arrows located on the right hand side.
Open the original Resume or Letter, then click Duplicate (upper-left menu bar) and Name the new document. Be sure the name is different from the original name.
HINT: Choose a name that will help you identify this document later. For example, TJX Sales Rep, rather than just Version 2.
You now have a separate copy that you can edit, and your original stays the same.
Ideally, you should do this each time you apply for a different position, so you can tweak it to match the employer’s specific criteria.
When you log into your account (by clicking LOGin in the upper right corner of the screen) you will arrive at your Account Management page, where you can reactivate your Membership. Simply choose from a Monthly or Annual Membership (click the Reactivate button), update your credit card information and click Reactivate.
You can also reactivate your account by phone by calling 1-866-486-4660.
We provide tips and sample phrases within our Resume Help and Letter Help, which are always located in the left-hand margin when you are working on a Resume or Letter. Once you enter into a heading you will then get specific sample phrases and resume/cover letter tips for that particular heading.
A Pongo Membership gives you all the tools and expert support you need to excel in your job search:
With Pongo, writing a resume isn't the only goal. We’ll take your job search to the next level and help you get the job you want.
Yes! Simply click the View Activity/Tasks link in the Resume or Letter listing. For each resume and letter, you’ll see a list of to who, where and when you’ve emailed and faxed your resume. You can also add your own entries here for snail-mailed and hand-delivered resumes and click the Add Task icon to set follow-ups and reminders.
With Pongo, everything you need is in one place!