 Rodney Capron, Jr.
President/CEO
A Pongo co-founder, Rodney's role as President and CEO is to guide the overall vision that defines what Pongo Resume is and where it's going. He manages Pongo's development and IT teams, and makes sure Pongo has the right people and the necessary infrastructure to achieve its goals.
Also the President/CEO of Synthenet Corporation, a web development firm, Rodney points out that both Pongo and Synthenet involve the process of understanding people's needs, and providing solutions through technology.
Rodney brings more than 15 years of sales, management, and technical expertise to Pongo, including experience as the Director of Sales and Marketing and part-owner of Argent Media Group, a web development firm.
Community involvement is an important part of Rodney's business philosophy. Pongo supports several cancer-related charities, the Worcester County Food Bank, a local women's shelter, a bird rescue facility, and the causes that are important to our staff members.
Rodney currently channels his dream of being a professional MotoGP racer into sponsorship of the Pongo/NCR Ducati Racing team.
 Michael R. Neece
Chief Strategy Officer
A co-founder of Pongo Resume, Michael now serves as Chief Strategy Officer. He is also the creator and CEO of Interview Mastery, a highly successful web-based job interview program that helps clients around the globe master interviews and win job offers.
Michael speaks and writes regularly on hiring, interviewing, and career management topics. He has appeared on television and radio, and has been quoted in major newspapers such as The Wall Street Journal, Financial Times of London, and numerous online publications. He has also presented to academic audiences at MIT, Boston College Graduate School of Management, and other top institutions.
Michael’s career expertise originates from his extensive corporate background, which includes executive roles as VP and Director of Recruitment for several Fortune 100 companies – Hewlett Packard, IDG, and Fidelity among them. He has also consulted for firms such as Thermo Fisher Scientific, Computer Associates, Lockheed Martin, and General Electric. Michael holds a Master’s in Engineering from Boston University, and a Bachelor’s in Physics from Worcester Polytechnic Institute.
 Dan Balter
Chief Creative Officer
Dan is Chief Creative Officer at Pongo Resume as well as a co-founder. His extensive experience in internet start-ups includes the co-founding of CareerMD, one of the most recognized and trusted names in career planning for medical students. In addition to the CareerMD.com web site, the company hosts national career fairs and publishes several print publications.
Dan also co-founded 10minuteresume.com, the original online resume builder that is now part of the Pongo Resume suite of online career tools.
Earlier in his career, Dan was the Owner and Creative Director of the design firm, Imageline, which provided computer design and simulations for clients in the architectural, legal, broadcast, and gaming industries. Additionally, Dan has worked in architectural reclamation projects, restoring distressed properties for community use; operates an international web site for artists; and continues his own creative work as an artist, painter, and printmaker.
 Michelle Kramer
Director of Operations
Michelle has developed successful sales and operations teams in a variety of internet, recruitment and software industries. She began her career with Office Specialists (now Randstad), where for 10 years she applied her record-breaking sales and operations expertise to business growth in Massachusetts, Rhode Island, and Southern California.
Michelle then shifted her sights to independent consulting and landed the Department of the Navy Environmental Protection Group and John Hancock Financial Services as clients.
Returning to her East Coast roots, Michelle joined a small employment service, Reardon Associates, then moved to internet recruiting and web consulting service CareerShop.com. Soon, Michelle joined Dan Miller (later a Pongo co-founder, board member, and advisor) at PlanetResume.com. As Vice President and a member of the Executive Team, Michelle soon oversaw the successful convergence of sales and operations of CareerShop.com, PlanetResume.com, and SelectJobs.
Michelle holds a BA in Business Administration from Saint Michael’s College and an MBA from Northeastern University. She is active in community hockey and scouting, and serves on high school and college advisory committees.
 Jodi Coverly
Marketing Manager
Pongo's management team was familiar with Jodi's marketing acumen even before she joined us. She had spent seven years as Marketing Manager for NEON Communications, a client of Synthenet Corporation (the other business for which Pongo's Rodney Capron wears the President/CEO hat). So it was a natural transition for Jodi to bring her skills to Pongo when we were looking for a management pro to head up our growing marketing team. Prior to her tenure at NEON (which is now part of RCN Metro Optical Networks), Jodi was the Marketing Coordinator for Mirick O'Connell, a law firm in Worcester, MA.
Jodi is a graduate of Assumption College and Becker College, both in Worcester. When she's not handling the strategy and daily operations of Pongo's marketing projects, Jodi gets her aggressions out on a recreational ice hockey team.
 Leslie Hicks
Customer Service Supervisor
Leslie leads Pongo Resume's customer service team – the people who deal directly with Pongo users, providing comprehensive support as they prepare to get hired. Prior to joining Pongo, Leslie was a Production Director at Citadel Communications in Worcester, MA, where she wrote, created, produced commercials for several radio stations, often doing the voice-overs, as well.
Leslie earned her CPRW (certified professional resume writer) designation from the Professional Association of Resume Writers in St. Petersburg, FL. She also holds an Associate's Degree in Radio Broadcasting from the New England Institute of Art and Communications (Boston).
Leslie is an avid NASCAR fan, and is very excited for the Team Pongo/NCR Ducati 848 in AMA Formula Xtreme.
 Dan Miller
Board Member and Advisor
A Pongo co-founder, Dan is a well-known speaker and expert on using technology and people to make companies more efficient and competitive. He has helped scores of entrepreneurs to start-up, organize, systemize, and grow their businesses. With his diverse background as an entrepreneur, investor, and advisor, Dan applies his unique insights to PongoResume's business needs to help our management team reach its goals.
In addition to his ongoing role as Pongo board member and advisor, Dan is EVP of Sales and Business Development for Neighborhood America. NA is the leading provider of Enterprise Social Networks to public, media, and corporate customers. In addition, Dan is Managing Partner of Startup Florida, LLC, and founder of BizTank, LLC.
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