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The Pongo Blog

How to Handle 6 Dumb Things Interviewers Do

August 05, 2008 (10:00AM) by Michael Neece

Many interviewers, including hiring managers, recruiters, and HR generalists, seem to forget what it was like when they were job seekers and dealt with the bad behaviors some interviewers put them through. Good interviewers are prepared, on time, and treat every applicant with respect. Bad interviewers don't. So it's important to pay attention to bad interviewer behaviors — they can reveal a lot about the culture of the organization and its leadership.

Here's a list of six really dumb things bad interviewers do, and how you can deal with them.

1. Spending most of the time talking.

The least skilled interviewers talk the most, but never realize it. They're simply nervous and don't know what to ask or how to even conduct an interview, so they just talk, talk, talk about things they do know.

What to do: Interrupt the interviewer using a technique called "clipping." Clipping allows you to interrupt the interview respectfully, and refocus the conversation on the talents you bring to the position. When it becomes clear that the interviewer is doing most of the talking, try one of these phrases to clip or interrupt:

     • "I appreciate …"
     • "I understand …"
     • "I agree with …"

For example, your clipping technique might sound like this:

I appreciate all the details you've just given me. I've had experiences accomplishing similar things for my current company, like when I had to deliver a project under a very tight deadline while juggling several other initiatives. Would you like to know more about that?

2. Being silent.

Some interviewers use silence as a technique. After you respond to a question, they just sit there looking at you in silence, trying to pressure you into saying more — perhaps something you might not otherwise disclose.

What to do: If the interviewer is staring at you in silence, return their gaze and ask a simple question such as:

     • "Did I give you enough details?" or

     • "Does that answer your question?"

By turning it around and respectfully questioning the interviewer, you facilitate a conversation and use the power you have to influence the interview.

3. Saying: "Tell me about yourself."

When interviewers use this ancient line, it's a clear sign they're unskilled at conducting an effective interview. Skilled interviewers open the interview by introducing themselves and their roles. Then they pause so that you can respond to the greeting. Then, they ask you specific questions about different areas of your experience that relate to the requirements of the positions they want to fill.

What to do: Be prepared to answer, because it's an all-too-common tactic. Actually, this is your perfect cue to provide a 30-second overview of your experience that relates to the position, followed by one of the following two questions:

  • "What part of my background would you like to discuss first?" or
  • "What do you feel are the most important skills someone must bring to this position?"

Again, you're using your power to direct the interview in a way that benefits your candidacy.
 
4. Being late and making you wait.

I really hate it when interviewers are late. It's just disrespectful. As a job candidate, you have spent hours researching and preparing for the interview. You also commuted to the interviewer's office and got there on time. The least they can do is be on time for the meeting that they requested.

What to do: Suck it up. Simply be gracious and respectful. Treat interviewers the way you'd like to be treated and maybe they'll get the message. While you're waiting, use the extra time to your advantage. Review your questions, silence your cell phone, and maybe go to the restroom to check your appearance.

5. Allowing interruptions.
Interviewers can be pretty rude at times. Taking phone calls, texting, or allowing other types of interruptions is a sure sign that you're not their top priority.

What to do: An interview gives you an opportunity to evaluate whether or not this is the right environment or boss for you. How you're treated in an interview is a good indication of what you can expect if you're hired. If the interviewer is interrupted, use the time to assess how the interview is proceeding, and if it's off track, how to direct the conversation to highlight your best qualifications for this position. You're representing yourself and must stay focused and professional — even when others are not.

6. Engaging in off-topic questioning.
Some interviewers try to impress and weaken the applicant by asking questions they're sure the applicant cannot answer. (I've seen this especially in interviews for technical occupations such as engineering, science, mathematics, and information technology. Maybe it's a left-brain thing.

What to do: Ask the interviewer how the question relates to the position. For example, you might say the following:

"I'm very interested in providing the information you need to assess my talents. Can you tell me how this question relates to assessing individuals for this position?"

In the end, dumb interviewer behavior is not about you. It simply makes the interviewer look like an idiot. Your job is to remain focused and professional in order to best represent yourself. And if you get a job offer after a bad interview, think about it carefully. Bad interviews can lead to bad jobs.

What stupid things have interviewers done during your interview? Or, what stupid things have you done? Please share them below.

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Comments (12)

When interviewers ask to tell them about myself, I usually tell them every placed I've lived, marital status and present occupation i.e student, employed, etc...is this wrong?

Posted by: Is it stupid? | September 30, 2008 at 3:08 AM | Quote This Comment

I wouldn't say it's wrong but it's not the type of answer an employer might be looking for. When an employer asks those type of questions, the answer should relate to the position you are seeking, your education background, etc. and not your personal life.

Don't worry. People who are new to the job market and other people who haven't been taught what to say or not say in an interview, may not know that. I've made that kind of mistake before. You can create a 30 or 60 second commercial that can answer that question. That's what I did. I created a brief commercial about myself.

I this helps some.

Good luck.....

Posted by: oasis | October 06, 2008 at 6:00 PM | Quote This Comment

Just went on a interview today that was horrible, the interviewer was not dress appropriately..crocs,shorts, and a tshirt, had not shaven in about a week. I go to introduce myself and he has a smirk on his face like he knows something I don't. I was very nervous, this was a same day call/interview, so I didn't know what to expect. He starts asking me questions about my resume, and gives me some "constructive" criticism for my resume, which was legitimate. THen comes the bad part, I am answering a few questions as professionally as I can, he interupts me and sarcastically says "sounds like you have got a lot of fire in you", I kinda nervously laugh it off. Then he shows me around the store.

After we have talked, he tells me that my pay rate will be the same as the job I work right now, and basically he needs someone to dump on..He tells me he doesn't like the products he sells but only does it for the money...what this tells me as a potential employee is that he doesn't have a passion for his industry, but only cares about his billfold.

Finally for the last part of the interview he decides to become my personal interviewing coach...he tells me that he is not sure about me because I can't keep eye contact, and that he is not sure because I am giving him mixed "energies", he says for example "one second you are quiet and the next I am passionately answering a question". He wants me to be more assertive and confident when I meet his business partners.

Basically this interview was done by someone I would call a uneducated bully. I have a college degree and have no time or patience with people who love to put others in awkward positions. I tried to answer back about his criticisms as politely, but I came off as too submissive, and I will never continue an interview like this ever again. It was a complete waste of my time and gas money.

Posted by: interviewing should be done by professionals | October 21, 2008 at 11:39 PM | Quote This Comment

@ interviewing -- You are correct about this interviewer being an unskilled bully. However, I'm convinced you learned a great deal about handling yourself in difficult interview situations and people. In such a situation, or any interview situation, all you can do is do your best, be yourself, represent yourself professionally and whatever you do, don't take anything personally. The uneducated bully was projecting his own stuff and you just happened to be there.

The most important word in job search is "NEXT". Meaning, after doing all you can do, focus on getting the next connection, the next interview, the next opportunity.

Posted by: Michael Neece, Chief Strategy Officer | October 27, 2008 at 2:09 PM | Quote This Comment

Actually had an interviewer to ask a question at the end: What would you do if you met the Devil and all you had was an ice cube and a spoon?

For the life of me, I simply had no idea what he wanted. Couldn't figure out whether it for religious purposes, or if he was a gamer. Turns out, the company didn't have an HR dept at all and they were making these questions up as they went along. I figure once they hired an HR person (I saw it advertised a couple of weeks later), that kind of stuff would cease.

Posted by: JD | July 11, 2009 at 10:49 AM | Quote This Comment

Well JD, You win the prize for the craziest question asked by an interviewer. This question demonstrated just how stupid interviewers can be when left unsupervised. Like yourself, I have no idea what the purpose of this question is nor, what value any answer would provide in determining your qualifications.

Posted by: Michael Neece | July 13, 2009 at 9:59 PM | Quote This Comment

Honestly didn't know what to say. I've interviewed people before and had a set of HR created questions to go by. But considering I hadn't been on the other side of the desk for a LONG time, I was really struck by the question. I also didn't get the job, tho I do feel that the biggest strike against me was my age - I'm 53 and tho I made it to the last round, as did 6 others (most of whom were my age), a 20 something ended up with the job. Now I just saw where the same position came open again and even tho I reapplied, I wasn't even called.

Posted by: JD | July 14, 2009 at 6:29 PM | Quote This Comment

I just had a class on Work Readiness. For the 'Tell me about yourself' question, we were told to answer 3 questions ahead of time: 1. Name 3 skills you posess that would be needed for the job you desire. 2. Name the last place you worked, and two things you accomplished there. 3. After researching the company you are interviewing at, tell why you would like to work at this company, which shows that you took the time to research the business. BONUS QUESTION: * Ask them a question about the company, which in turn, turns the conversation back to the interviewer. This was very valuable to me, to already have something propared if needed.

Posted by: Deborah Rush | December 03, 2009 at 8:48 PM | Quote This Comment

I recently interviewed with a company that had 4 staff involved in the interview. A "Group" interview. I have 12+ years experience and very qualified in my skill set. I am lively, smile, and have many "stories" to tell and not shy in encapsilating my qualifications. After one of them gave the usual company overview, I asked the "so what are the essential skills question" and they all said "well the job description is right in front of you". The position ad was very basic and condensed. I was provided the job description as I sat down in the room. I was dumbfounded and to top it off one of them got a phone call and excused themselves, then the others started talking about the schedule for the day...as if I was not event in the room...how rude! I let this go on for about 5 minutes, then gathered my purse & notebook and put on my jacket to which they then stopped talking and calmly said "I don't believe I wish to continue this interview any further and don't beleive you are the company I wish to devote my skill set to" and left the room with both their mouths agape! To my amazement, I received a follow-up email with their apologies and that they had chose someone who best fit their goals...hmmmmmm...glad it's not me :-)

Posted by: EI | February 09, 2010 at 10:03 AM | Quote This Comment

Worst interview I ever had was a 6 month process requiring all sorts of aptitude and personality tests - big corporate BS you know. Anyway, getting down to the nitty gritty, the company has me interview five times. Twice on the phone and three times in person. Passed all interviews with flying colors until the big corporate interview. They asked a lot of weird questions not really pertaining to the job, which I was a technical expert on. A classic case of an HR person trying to hire a technical person for a technical position they know nothing about. To make a long story short, I didn't get the job and still haven't been reimbursed for several items that all have legitimate receipts. Both company and recruiter are trying to ignore me now. I'm out about $600 in passport fees, hotel lodging and mileage.

Do not EVER, EVER work for a company called ________. There's simply NO WAY a $260M company should question $600 worth of documented interview expenses over a 6 month period. And I'm being generous.

If they would do that during the interview, how would they treat you when you signed on?

Posted by: TO | May 26, 2010 at 2:34 PM | Quote This Comment

I once had an interview where the company representative would not stop talking. I would have told her more about myself, but she kept going on non stop about irrelevant matters that did not pertain to the position whatsoever. She answered the phone during the interview and the company's dogs came in and chewed on my finger. When I go hired on, the job was much like the interview. Very unstructured, disorganized and no real concrete assignment of job responsibilities. Needless to say, it didn't last long. In other words, if your interviewer is showing any of these "bad" interview styles, you might want to ask yourself why you are considering this company.

Posted by: IT_Guy | February 23, 2011 at 12:32 PM | Quote This Comment

I just experienced a really bad interviewer.

The whole process with the agency and the company was unorganised and chaotic to say the least. My 1st interview was scheduled for 11am and then 1 hour before I get told they can't make it and it is now 4.30pm, take it or leave it. I had plans that afternoon that I cancelled, turned up to the interview and despite arriving 15 minutes early, they didn't collect me from the reception area until 4.45pm. The actual Interview itself went well.

The following day the agency call me at about 10am and tell me the company are keen to meet with me again for a 2nd interview. They ask me if I'm available that afternoon and of course I am. They can't seem to get through to the company and the time is 2.30pm. I kind of assume it won't happen until the next day now. Wrong, I get a call at 3.45pm telling me that they want to see me at 4.30pm (best journey time would be at least an hour). They push it back to 5pm but basically make out to me this is the only time they can meet me. I quickly get my suit on and on the next train. I arrive at 4.55pm, they collect me from reception at 5.10pm.

The interviewer was so unprepared and distracted. He didn't have a copy of my CV, I did fortunately. He then kept yawning and answered his mobile during me talking. He then asked me to read some material and then started grilling me with impossible questions on it. When I simply couldn't answer some of them he said 'well just guess'. He seemed to take some pleasure out of the awkward situation he was putting me in. Maybe my knowledge of the product could have been better but it was simply horrible. This was for a top position with a top bank in Canary Wharf too.

I also hate it when agencies are all over you when you might be a successful candidate but ignore you when it becomes evident you won't be. Anyway, as you say, onto the next interview!

Posted by: Andy | July 01, 2011 at 10:08 AM | Quote This Comment

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