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About The Author

Ronnie Ann 


Ronnie Ann is an organizational consultant specializing in business process improvement, project management, and workplace coaching who can be heard from on her own blog, Work Coach Café (http://www.workcoachcafe.com/). She has held many jobs of all kinds in the public, private, non-profit, and academic sectors. Apart from watching really bad TV, eating pizza, and enjoying her beloved Brooklyn -- her favorite pastime is helping people make sense of the oft- inscrutable world of work.
 Success Story
I responded to a job ad with my own resume and brief cover letter. After a week I heard nothing. Then I found Pongo's site and created a much nicer resume and cover letter and re-sent it to the same employer. A day later she called me and scheduled an interview. At the interview, she told me that she was not going to call me based on my first submission because "it told her nothing about me." She said the second one impressed her and that I should buy lunch for "whoever" helped me with it. I don't know if it will result in a job but it is definitely helping with getting interviews. - Linda B.
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