Dear ,

Companies frequently use phone interviews to save time by pre-qualifying your interest and expertise. The following are some recommendations to ensure your next phone interview is successful.

Isolate Yourself
Phone interviews place you at a disadvantage because you only have one tool of communication: your voice. The interviewer's impression of you is shaped by all the sounds coming through the phone. Isolate yourself from distractions and background noises. Do not have your phone interview when you are surrounded by a lot of noise like an outdoor café at a busy intersection. If the call is on your cell phone, make sure the caller can hear you clearly.

When the phone interviewer first contacts you, make sure it's convenient for you to talk on the phone for at least 20 minutes. If it's not, recommend scheduling another time.

Be sure to define who will call whom. Offer to call the company. This ensures you will be fully prepared and in a situation in which you can speak without interruptions. Schedule the phone interview just like you would any face-to-face interview.

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Stand Up
Stand up during the call, walk around and smile. All these things make a big difference in the projection and quality of your voice.

What's Next
At the conclusion, ask the interviewer about next steps and timing of the company's hiring process.

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Get Face-to-Face
If you are interested, ask for a face-to-face interview. Remember that your objective (during the phone interview) is to secure a face-to-face interview. You will be most effective discussing your background and assessing the company in a face-to-face meeting.

Prepare Your Responses
Phone interviews follow a similar pattern of questioning with the purpose of screening you out of consideration. Below is a list of questions most phone interviewers ask. Write down and practice your responses.

- Tell me about yourself.
- What do you know about our company?
- How did you learn about this position?
- What is your current salary?
- What are your compensation requirements?
- Why are you looking for a new position?
- What are your strengths?
- What are your weaknesses?
- Do you have any questions?

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Questions You Ask
Questions are your primary tool of influence with an interviewer. Questions help you direct the conversation and assess if the company is right for you. Here are some questions to ask during a phone interview.

Opening Questions:
Questions you ask at the beginning of the phone interview:
- What is your position with this company?
- How much time would you like to speak on the phone?
- What position are you considering me for?
- What are the key things you'd like to learn about my background?

More Questions:
Questions you could ask in the middle of the interview:
- What business imperatives are driving the need for this position?
- Describe the top three challenges that I'll face in this job.
- What are the characteristics of people who are most successful in your company?
- What are the key deliverables and outcomes this position must achieve?

Closing Questions:
Questions you ask at the end of the phone interview:
- What additional information would you like me to provide?
- What concerns do you have at this point?
- When is the best time to follow up with you?

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Sincerely,

Rodney Capron, Jr.
President/CEO Pongo Software, LLC

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