Customer Support: Why can't I find the e-mail response to my Support Request?

Support

	Accessing Old Accounts for 10MinuteResume.com Users

	Blog

	Cover Letters

	Creating or Editing a Resume

	Customer Support - Online

	Downloading

	E-Mailing

	Education Questions

	Expert Tips and Advice

	Faxing

	FLASH

	Formatting

	Getting Started

	Login & Password

	Posting

	Printing

	Professional Resume Writing Service

	References

	Resume Headings

	Resume Web Page

	Tell A Friend Referrals

	TRACKER & TaskMANAGER

	Your Account

Why can't I find the e-mail response to my Support Request?

If you did not receive our e-mailed response, one of these situations may have occurred:

Your e-mail system misinterpreted the message as junk and redirected it into your SPAM or junk e-mail folder, or
You registered your Pongo account with a different e-mail address, and our reply went there.

The good news is, in addition to e-mailing our support responses, we also post them online in your Pongo account.

To review your Support Request response online:




Have a question that isn't on the list? Create a Support Request!


Previous Question \|	Next Question

Success Story


	I was able to land my lifelong dream job (a total career change for me)! With your professional advice, I made it happen. Your software added a professional look to my resume and cover letter. You showed me how to bring attention to my experiences. I can’t express the magnitude of my gratitude. - T.J.