The Pongo Blog
Resume Tips: How to Write a Summary of Qualifications
January 05, 2011 (3:55PM) by Julie O'Malley, CPRW
When I wrote my first resume back in the '80s, there was no such thing as a Summary of Qualifications. Resumes basically just gave your Objective, Work Experience, and Education.
Today, your resume should start with a Summary of Qualifications that spotlights your most impressive and relevant accomplishments, skills, and experience.
Your resume summary can go by any of several names, such as Summary of Qualifications, Highlights, Professional Summary, or Profile. You might even want to title it with your own personal headline. The important thing is that the summary gives a quick overview of the value you offer the employer.
Q. Why do I need a summary?
A. Hiring managers get dozens or hundreds of resumes for each job opening, so they tend to decide within about 10 seconds whether a resume goes in the Yes, No, or Maybe pile for interviews.
If they can’t see your qualifications quickly and easily, your resume won’t pass the 10-second test. So, a summary of qualifications that shows your credentials at a glance greatly increases your chance of landing in the Yes pile.
Q. What should the summary say?
A. Your summary should be a little different for each job you apply for, since each employer’s requirements and terminology will be different (even for similar jobs).
To figure out what you should include, go back to the job description. Do your research, check the employer's web site, and pick out the most important qualifications they're seeking. When you write your summary, focus on showing that you possess the skills and attributes that employer needs.
Q. What does a summary look like?
A. The summary can be written in bullet list or paragraph format, and it's not necessary to use full sentences. Here are three examples:
EXAMPLE 1
Registered Nurse [bullet list format]
- 12 years' experience as a Registered Nurse, including clinical research and coordination of cardiology clinical trials
- 9 years' experience in direct patient care, including pre- and post-op, and pediatric cardiology
- Led 4-person team that studied and restructured nursing shift scheduling, reducing absenteeism 26% and cutting overtime costs in half
- Outstanding communicator with both management and patients
- Thorough knowledge of federal and state healthcare regulations
EXAMPLE 2
Marketing Communications Associate [bullet list format]
- 2.5 years as Marketing Coordinator for mid-size communications firm producing flyers, newspaper advertisements, brochures, and online content
- BA in Marketing and Communications from University of Michigan (2009)
- 2 years' blogging experience promoting and reviewing on-campus social events
- Committed to building expertise in web communications, social media, and search engine marketing through exceptional work ethic and ability to quickly absorb and apply new information
EXAMPLE 3
Facilities Maintenance Technician [paragraph format]
HVAC-certified maintenance technician with more than 7 years of experience in building and grounds maintenance in multi-unit residential and healthcare facilities. Expertise includes painting and wall coverings; apartment make-ready services; general electrical and plumbing repairs; coordinating and assisting licensed vendors; power and hand tool use. Committed to safety, customer service, and clear communication with management and residents.
Q. What about the Objective?
A. An Objective at the beginning of a resume is pretty much passé, except in a few circumstances. You should include an Objective only if you fit one of these three categories:
- You're just starting your career and don’t have a clearly defined career path yet.
- You're changing careers or transferring from one field to another.
- You're returning to the workforce after a long absence.
If you need one, don't just use a throw-away phrase like, "Seeking a challenging position with room for growth." Here's how to write an Objective that helps hiring managers and recruiters understand why and how you're qualified to meet their business needs.
Still have questions about writing your Summary of Qualifications? Leave a question or comment below!
RELATED LINKS
Want a Readable Resume Summary? Opt for a Bullet List
3 Resume Writing Tips to Stand Out Among Hundreds
Hiring Managers Look for Related Experience First
Resume Objective or Summary: You Need One, but Which?
I heard that grammar is important. Does this apply to Summary of Qualifications, too? If so, how can I write an incomplete sentence and write grammatically correctly at the same time?
Posted by: Kuei-Ti Lu | January 06, 2011 at 12:26 AM | Quote This Comment
@Kuei-Ti Lu
Great question! Of course grammar is very important, and in typical business correspondence, including your cover letter, you should use complete, grammatically correct sentences.
However, a resume is a different kind of document.
Everything on the resume is about "you," so writing in full sentences with subject-verb, etc. would result in a lot of sentences that say "I did this, then I did that, then I, I, I...." By eliminating the subject in your writing, the resume is more concise and easier to read or scan.
Look again at the examples above -- they are grammatically sound, even though they're not full sentences
Hope that makes it clearer.
Julie
Posted by: Julie O'Malley | January 06, 2011 at 10:01 AM | Quote This Comment
Thank you, Julie. Another question is if I can substitute "and" with "&" in the resume.
Posted by: Kuei-Ti Lu | January 09, 2011 at 5:45 PM | Quote This Comment
@Kuei-Ti Lu
The short answer is "No."
There are a few exceptions (e.g. the term "P&L" is an accepted abbreviation for a Profit and Loss statement.)
But as a rule, you should spell out "and."
Julie
Posted by: Julie O'Malley | January 09, 2011 at 11:28 PM | Quote This Comment
I constantly hear such different information about objectives. I think that an objective can also highlight your experience to also "grab' the recruiters attention:
Objective: Line Cook where my Culinary Certification and 8 years experience in the food industry can be utilized to create savory dishes and satisfy customers.
Can an objective be used to further highlights your skills and match to the job?
Posted by: Angela Puente | January 24, 2011 at 9:53 AM | Quote This Comment
@Angela
Great question!
Yes, yours is a very good example of a worthwhile Objective, because it is written with a focus on what you can do for the employer, as opposed to what you want in a job. In fact, it serves as a mini-summary of your qualifications (Culinary Cert, 8 years' experience).
The reason you hear so many objections to objectives (ha ha) is that people often write meaningless objective statements that just waste space on the resume. For example, "A challenging position where I can use my skills in a progressive company with room for growth." Bleh!
Hope that clarifies things!
--Julie
Posted by: Julie O'Malley | January 24, 2011 at 10:07 AM | Quote This Comment
Would there be times when this summary of qualifications should be bulleted in the cover letter?
Posted by: B Roberts | March 30, 2011 at 3:35 PM | Quote This Comment
Bullet Points are a great way to highlight your greatest strengths and are commonly used on both the cover letter and the resume. "Summary of Qualifications" is a heading typically found at the start of a resume but bulleting your accomplishments in a cover letter is a great way to keep the employer reading.
Posted by: Team Pongo | March 31, 2011 at 11:02 AM | Quote This Comment
I am glad to see that here is people who well educated and dedicated for career. here i found many informative stuff. thanks all of people who give response here.
Posted by: kritika | April 08, 2011 at 3:48 AM | Quote This Comment
As a cause of a mid-life crisis, I am changing careers from telecommunications to TV production. I have returned to college in pursuit of this next chapter in my life.
I have a qualification summary that is, as you say, bleh and reads like a manual to a nuclear power plant. Are there key words that will reach out and shake their hand as they read a revised summary?
Posted by: Rick Reuther | May 24, 2011 at 1:04 PM | Quote This Comment
Hi Rick!
If you’re changing careers, you may want to consider swapping out your Summary of Qualifications for an Objective…This article should help you out when it comes to making that decision:
http://www.pongoresume.com/blogPosts/217/resume-objective-or-summary-you-need-one-but-which-.cfm
As for the key words you’re looking for, the best place to find those terms and phrases are usually in the actual job posting and/or job description.
I hope this helps :-)
- Leslie
Posted by: Pongo Support - Leslie | May 24, 2011 at 2:22 PM | Quote This Comment
Fantastic write-up, continue the good work!
Posted by: Marketing Resume | July 09, 2011 at 6:07 AM | Quote This Comment
Wonderful post... Very informational.
Posted by: Cv templates | October 28, 2011 at 4:34 AM | Quote This Comment
Wonderful post... Very informational.
Posted by: Cv templates | October 28, 2011 at 4:35 AM | Quote This Comment
I'm always confused with what to include? how to include the qualification and summary in the proper way. This post removed my confusion. Thanks a lot.
Posted by: resume website | January 08, 2012 at 7:57 AM | Quote This Comment