The Pongo Blog
Make the Cover Letter Your Secret Weapon
November 03, 2009 (3:15PM) by Kerry Sandberg Scott
Today's post is written by Kerry Sandberg Scott (pictured), author of the blog Clue Wagon and a human resources professional with 14 years' experience. Kerry began her career in recruiting before serving as the head of HR for different companies. She has also advised several companies and recruiters on finding and hiring the best candidates.
"How do I stand out among all those other candidates for the job?"
It's a question I hear a lot lately. With an average of six candidates for every job opening in the United States, it's hard to know how to get employers to notice you. Everyone is looking for that special trick or magic codeword.
The funny thing is that special trick or secret weapon is right under your nose: It's your cover letter. Here are the reasons why:
1. It shows that you put some effort into getting the job.
When I receive 500 applications from a single ad, I need some way to make that stack more manageable. One way I do that is to eliminate those who didn't bother to include a cover letter. I've never understood why, but I always have a sizeable percentage of candidates who don't include a cover letter, even for high-level positions. This must be because there are some recruiters out there who tell people they don't read them. That may be true (sadly), but you don't have any way of knowing whether the person receiving your resume and cover letter is one of them. Even recruiters who don't read them won't penalize you for including one … but lots of hiring folks will penalize you if you don't. So, make sure you survive that first cut.
2. It shows you're literate.
I've never, ever hired for a job where being able to form a sentence wasn't a good thing. In my last job, for example, we hired baggage handlers. You wouldn't immediately think of that as a "writing" job, but they have to leave notes, write up incident reports, document procedures, and more. Everyone in an office uses email, and we've all received emails from people whose writing skills were so poor we couldn't figure out what they were saying. You don't need to be Shakespeare, but you'll stand out if you can show me you can write clearly and concisely. That's a skill you need for every job.
3. It shows me who you are.
A lot of people have help writing their resumes. That means when I see a resume that looks great, it may or may not reflect on the candidate. Cover letters are typically written at the time of application, though, so the candidates usually write them without professional help. When you write it, I get a much better picture of who you are, without the filter of your super-polished resume.
4. It gives you a chance to explain.
Many people have special circumstances that require explanation. Maybe you've been laid off from your last three jobs, or you spent only six months in your last gig, or you live out of state but are planning to move here next month. The cover letter gives you an opportunity to address potential concerns before they torpedo your chances for an interview.
5. It allows you to express yourself.
When I applied for my last job as head of HR for a small airline, the competition was fierce, and my cover letter was one of the reasons I got an interview. In the letter, I told them why I wanted to work there. I explained how my aunt had been a flight attendant for 40+ years, and I had grown up playing flight attendant (well, okay, stewardess … it was the '70s). I always dreamed of working for an airline, so the fact that they knew this was my dream job was part of the reason I was interviewed, then hired. If you have a reason for wanting the job beyond "I need money," use your cover letter to tell them. I would rather hire someone who really wants to work for my company than someone who's just looking for another paycheck.
A good cover letter can make all the difference in helping you stand out in a sea of candidates. Don't skip — or skimp on — this very important step!
RELATED LINKS
What to Say in Your Cover Letter
Coming Soon to a Cover Letter Near You!
Write a Targeted Cover Letter for Every Job
I think stories are the most underpromoted tactic to writing a cover letter. I include a little story whenever I can.
Posted by: Jessica Lewis | November 03, 2009 at 5:26 PM | Quote This Comment
I could not agree more with you (I am a hiring Manager as well)! I look at cover letters very, very closely. It really helps me to understand a person and why they think they will be the right fit for the position and the company.
A few additional points that drive me crazy:
1) Make sure you spell the company name correctly (no typo's) and for pete's sake make sure you have the correct company name and position on the cover letter! I have seen several cover letters sent to our company but addressed to another company and to a position we do not have!
2) Don't tell me how "great", "spectacular", "super amazing" you are or your the "best thing since sliced bread"! I want to know what you can do for me and my company and why I should talk to you instead of someone else.
These 2 things will guarantee that your resume and cover letter end up in the circular file :)
Thanks for the post!
Posted by: Rocketman | November 03, 2009 at 6:23 PM | Quote This Comment
i'm one of those HR/Recruiter guys who never reads cover letters and often tell recruits that i don't want one. obviously the situation dictates best approach. but i admit you've helped me see the other side and i appreciate that. i would just make sure the letter is damn good and that it's actually tailored to the job (i.e. not a template). otherwise, i do think it can hurt. thx
Posted by: Charlie Judy | November 04, 2009 at 10:31 AM | Quote This Comment
This is super and I'm going to add a couple of things:
1. Persuade A cover letter gives you a chance to tell your story your way. It's an opportunity to win over the recruiter or hiring manager and get them on your side.
2. Demonstrate The cover demonstrates how you communicate, which is part of how you'd do the job. Showing that is powerful.
3. Story As humans, we all connect on some level with stories - we've been wired that way since cave man days. Your story about your aunt really connected in a powerful way.
Super post! Thanks, Kerry!
Posted by: Marsha Keeffer | November 05, 2009 at 2:57 PM | Quote This Comment
i really dont think that whatever is suggested her it is really helpful. i will reallu appriciate if i could see here some examples that would be helpful for the professionals specially for the freshers........
Posted by: Rahul Srivastava | November 12, 2009 at 2:46 AM | Quote This Comment
I believe the cover letter is very basic and yet very informative. You would be surprised as to how many people flunk on such a simple task. I send Cover letters out everyday and I know it sometimes calls for a different format but ultimately the main points or 10 things are always there.....or should be. :)
Posted by: Laura Paris | November 28, 2009 at 1:00 AM | Quote This Comment
I really do not think that what is proposed is really useful. Reallu I appriciate if I could see examples of this would be useful for practitioners, especially for Freshers.
Posted by: Laura Paris | December 07, 2009 at 3:55 AM | Quote This Comment
Many cover letters and resumes are sent by e-mail. Should I do the letter as an attachment to the e-mail, or is it okay for the letter to be an e-mail?
Posted by: Dee | December 07, 2009 at 5:29 PM | Quote This Comment
I have been out of work, after a layoff for quite sometime. I thought that I was doing everything right until I got Pongo info sent to me. This is the best site ever!!!!!! I have changed everything that I do regarding cover letters and reumes and I am getting calls much more quickly for relly good positions. I am so very happy. I will know something regarding two different jobs the end of this week.
Thank you all!!!!Each contributor
Meryl
Posted by: Meryl | February 03, 2010 at 8:34 PM | Quote This Comment
These are some good tips. Don't forget, you should have a "Call To Action" on your cover letter. It's been shown to raise your response if you simply say, "I plan to contact you within the week to follow up but you can call right away to schedule an interview because I'm very interested in working for your company." The human mind likes having a reason why to act, no matter what the reason is.
Posted by: Resume Writing Services | April 14, 2010 at 7:55 PM | Quote This Comment