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The Pongo Blog

3 Ways to Conquer the Fact That No One Reads Resumes

May 21, 2008 (10:00AM) by Julie O'Malley, CPRW

Yeah, sorry to be the bearer of bad news, but nobody reads resumes. Don't feel too bad. I make my living as a web writer and nobody reads web pages, either. What they do is scan them.

I'm talking about human eyeballs and human brains taking in and processing information. People skim around the page, looking for visual elements, words, or phrases that stop them in their tracks.

The experts call it information foraging. On a resume, it works like this:

  • First, they scan around until something jumps out at them (a familiar acronym, a bold subhead, an impressive number).
  • Then, they stop momentarily and look more closely (maybe even read a little bit).
  • If it impresses them and it resonates with their needs, they continue reading.
  • As soon as it stops impressing, they repeat the cycle.

Here are three ways to make sure your resume has plenty of eye-catching content for the information foragers:

Tip 1. PUT YOUR BEST STUFF NEAR THE TOP

Eye-tracking studies (not to mention common sense and experience) tell us people always start at the top of a page. So that's where you need to summarize your most important professional accomplishments and qualifications.

Of all the things your resume says about you, which ones do you really, really hope the employer will notice? The ones that prove what a perfect candidate you are. Whatever they are, put them up top in the summary.

Hit 'em with your best shot, right as they walk in the door.

Tip 2. USE NUMBERS

Numbers in a resume are like speed bumps for the eye. An actual number (like 25, as opposed to twenty-five) within a string of words serves two important purposes: it draws the eye like a magnet, and its mere presence lends an air of accuracy to the statement. For some reason, a "40% increase" sounds far more impressive and accurate than a "significant" or a "huge" increase. 

Of course, not all jobs involve hard sales figures. That's OK. You can use numbers in other ways, too:

  • Supervised staff of 11 programmers.
  • Boosted average score on customer-satisfaction surveys from 74 to 89.
  • Administered therapeutic recreational programs in a 122-bed skilled nursing facility.
  • Supported 3 managers in a Fortune 1000 company with annual sales of $45,000,000.

Numbers are golden in a resume. As long as they're true, use them!

Tip 3. BREAK EVERYTHING INTO BITE- SIZE PIECES

Long, unbroken paragraphs of text are daunting, and minute details are boring.
People have short attention spans, so white space on a page helps give the eye a rest. Though they're not quite as effective as numbers, unusual text elements also serve as visual speed bumps:

  • (Punctuation)…
  • Italic or bold type
  • Bullet  lists
  • CAPITAL LETTERS or acronyms (FYI).

Underlining also draws the eye, but I'm not a fan. Not only does the underline cut through such letters as p,j,g,y,q (see?), it also looks like a hyperlink.

Accept the fact that your resume may never be read top-to-bottom, left-to-right, start-to-finish. But if you make it an eye-catching, user-friendly tool that caters to a busy hiring manager's short attention span, it can still do the trick.

Try This: Look away from your screen, then quickly look back at this page. Did your eye naturally jump to certain elements on the page? Let us know in the comments section!

Bookmark and Share | Resumes | Archives

Comments (6)

Great post, Jennifer. There are lots of lessons that job seekers can learn from Internet publishing best practices.

Here's an article that I blogged about posting your resume online:

http://jobmob.co.il/blog/resume-posting-success/

Posted by: Jacob from JobMob | May 25, 2008 at 9:56 AM | Quote This Comment

I want to thank you. the resume has gotten the interview i frezze when the interviewer ask do you have any question for me, or why do you want to change jobs. They don't want me to be honest!

Posted by: paulette | May 26, 2008 at 11:59 AM | Quote This Comment

Great article and so true. The more brief a resume is, the better off you are. Always use bullets and numbers as opposed to bulky paragraphs. CEO's do not have time to read your resume if it's like an intro to a boring novel!

Posted by: Stop Smoking | August 15, 2008 at 11:29 AM | Quote This Comment

I hope this sort practical advice will be appreciated by all

Posted by: SAMAR ROY | February 15, 2009 at 6:22 AM | Quote This Comment

Thanks alot for the summary, this looks good and will surely make changes in my future applications

Posted by: Odipo Mark | January 10, 2011 at 12:58 AM | Quote This Comment

Thanks for the comments! Glad it was helpful.

--Julie

Posted by: Julie O'Malley | January 10, 2011 at 12:10 PM | Quote This Comment

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